Public bug reported: Ubuntu 24.04.1 LTS
Error when trying to install Thunderbird using command "sudo apt install thunderbird" sudo apt install thunderbird [sudo] password for (user): Reading package lists... Done Building dependency tree... Done Reading state information... Done The following NEW packages will be installed: thunderbird 0 upgraded, 1 newly installed, 0 to remove and 5 not upgraded. Need to get 25.5 kB of archives. After this operation, 72.7 kB of additional disk space will be used. Get:1 http://archive.ubuntu.com/ubuntu noble/main amd64 thunderbird amd64 2:1snap1-0ubuntu3 [25.5 kB] Fetched 25.5 kB in 0s (78.9 kB/s) Preconfiguring packages ... Selecting previously unselected package thunderbird. (Reading database ... 203381 files and directories currently installed.) Preparing to unpack .../thunderbird_2%3a1snap1-0ubuntu3_amd64.deb ... => Installing the thunderbird snap ==> Checking connectivity with the snap store ==> Installing the thunderbird snap error: cannot perform the following tasks: - Fetch and check assertions for snap "thunderbird" (509) (cannot verify sna p "thunderbird", no matching signatures found) dpkg: error processing archive /var/cache/apt/archives/thunderbird_2%3a1snap 1-0ubuntu3_amd64.deb (--unpack): new thunderbird package pre-installation script subprocess returned error e xit status 1 Errors were encountered while processing: /var/cache/apt/archives/thunderbird_2%3a1snap1-0ubuntu3_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 24.04 Package: thunderbird (not installed) ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 AptOrdering: thunderbird:amd64: Install NULL: ConfigurePending Architecture: amd64 CasperMD5CheckResult: unknown Date: Thu Sep 12 10:01:35 2024 ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2024-08-23 (20 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.22.6ubuntu6.1 apt 2.7.14build2 SourcePackage: thunderbird Title: package thunderbird (not installed) failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package noble -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/2080537 Title: package thunderbird (not installed) failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1 Status in thunderbird package in Ubuntu: New Bug description: Ubuntu 24.04.1 LTS Error when trying to install Thunderbird using command "sudo apt install thunderbird" sudo apt install thunderbird [sudo] password for (user): Reading package lists... Done Building dependency tree... Done Reading state information... Done The following NEW packages will be installed: thunderbird 0 upgraded, 1 newly installed, 0 to remove and 5 not upgraded. Need to get 25.5 kB of archives. After this operation, 72.7 kB of additional disk space will be used. Get:1 http://archive.ubuntu.com/ubuntu noble/main amd64 thunderbird amd64 2:1snap1-0ubuntu3 [25.5 kB] Fetched 25.5 kB in 0s (78.9 kB/s) Preconfiguring packages ... Selecting previously unselected package thunderbird. (Reading database ... 203381 files and directories currently installed.) Preparing to unpack .../thunderbird_2%3a1snap1-0ubuntu3_amd64.deb ... => Installing the thunderbird snap ==> Checking connectivity with the snap store ==> Installing the thunderbird snap error: cannot perform the following tasks: - Fetch and check assertions for snap "thunderbird" (509) (cannot verify sna p "thunderbird", no matching signatures found) dpkg: error processing archive /var/cache/apt/archives/thunderbird_2%3a1snap 1-0ubuntu3_amd64.deb (--unpack): new thunderbird package pre-installation script subprocess returned error e xit status 1 Errors were encountered while processing: /var/cache/apt/archives/thunderbird_2%3a1snap1-0ubuntu3_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 24.04 Package: thunderbird (not installed) ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 AptOrdering: thunderbird:amd64: Install NULL: ConfigurePending Architecture: amd64 CasperMD5CheckResult: unknown Date: Thu Sep 12 10:01:35 2024 ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2024-08-23 (20 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.22.6ubuntu6.1 apt 2.7.14build2 SourcePackage: thunderbird Title: package thunderbird (not installed) failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2080537/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp