Hello, and thank you for the bug report. Did this occur during a fresh installation of Ubuntu 24.04 LTS? Or is it perhaps during an upgrade from an earlier Ubuntu release like 22.04 LTS to 24.04 LTS? If the second case, was there anything unusual about the system before attempting upgrade? (for example a failed removal of the firefox snap)
Also, would you be able to provide the output from running 'df -a' in a terminal? Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2079003 Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 Status in firefox package in Ubuntu: New Bug description: Failed to install. ProblemType: Package DistroRelease: Ubuntu 24.04 Package: firefox (not installed) ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 CasperMD5CheckResult: pass Date: Wed Sep 4 23:46:22 2024 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2024-07-21 (46 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.22.6ubuntu6.1 apt 2.7.14build2 SourcePackage: firefox Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2079003/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
