Hello, I tried upgrading an Ubuntu 22.04 VM (using libvirt, which is qemu-based) to 24.04 but was not able to reproduce this error; the upgrade went through just fine. Is there perhaps anything unusual about your system/setup?
Also, if you still have access to the system in that state, I wonder if trying restarting the following snapd services before attempting to upgrade may help: sudo systemctl restart snapd.seeded.service sudo systemctl restart snapd.service -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2076019 Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10 Status in firefox package in Ubuntu: New Bug description: Unable to install the update package ProblemType: Package DistroRelease: Ubuntu 22.04 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Uname: Linux 5.15.0-27-generic x86_64 ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: unknown Date: Sun Aug 4 04:34:20 2024 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 10 Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04 PythonDetails: N/A RebootRequiredPkgs: Error: path contained symlinks. RelatedPackageVersions: dpkg 1.21.1ubuntu2.3 apt 2.4.12 Snap: firefox 100.0-2 () Snap.Changes: no changes found Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2076019/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
