Please attach a screenshot of the problem. Also this might be related to bug 1876632 if you are using Nvidia graphics.
** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2060673 Title: invisible folders in menu Status in gnome-shell package in Ubuntu: Incomplete Bug description: When clicking on the folders in the application menu, in most cases they become invisible and simply disappear, other times they open but the application icons are hidden and only their names are displayed, and even in these cases, clicking on the hidden icon does not it is guarantee that it will launch the application, the solution most of the time is to close the applications menu and reopen it. OS: Ubuntu 23.10 x86_64 DE: GNOME 45.2 Kernel: 6.5.0-27-generic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2060673/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp