This sounds very similar to https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2011806
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2015873 Title: Firefox does not open when clicked -- first time Status in firefox package in Ubuntu: Incomplete Bug description: When clicking Firefox starter in the side bar, the browser does not load. The cursor changes into a running action but nothing happens. Close with the drop down menu and click the starter again does open the Firefox browser. First attempt to open the browser is failing. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2015873/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp