Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1989325 Title: gnome-shell crashes on Lenovo Thinkpad P50 after bios upgrade to 1.69 Status in gnome-shell package in Ubuntu: Incomplete Bug description: I upgrade to Ubuntu 22.04 recently, and while upgrading and updating I also got a new bios version (1.69) for my Lenovo Thinkpad P50 laptop. Since then gnome-shell has been very unstable, crashing regularly on minor changes, like plugging in a monitor or going to suspend mode. So I eventually decided to backup my files and go back to 20.04. But the problem also appeared there. Therefore I am now blaming the Lenovo BIOS update. I upgraded back to 22.04 for now, to have at least all the latest fixes. I will now try to revert to the old BIOS one to see if that solves anything and then report back here to help improvement ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.4-0ubuntu0.22.04.1 ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46 Uname: Linux 5.15.0-47-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon Sep 12 09:49:57 2022 DisplayManager: gdm3 InstallationDate: Installed on 2022-09-09 (2 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_NL.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 42.2-0ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to jammy on 2022-09-09 (2 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1989325/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp