Could you run the command
driverless
and post the output here?
Does it contain the printer's URI
ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/
or ipps://HPF80DAC5CDC21.local:631/ipp/print ?
could you also run
driverless
'ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/'
> 1.ppd
driverless 'ipps://HPF80DAC5CDC21.local:631/ipp/print' > 2.ppd
and attach the files 1.ppd and 2.ppd? Please do not compress them and do
not package them together, attach them one by one. Thanks.
** Changed in: gnome-control-center (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1972856
Title:
Cannot add printer
Status in gnome-control-center package in Ubuntu:
Incomplete
Bug description:
When I try to add a HP OfficeJet the system cannot find drivers, it
shows an error.
Description: Ubuntu 22.04 LTS
Release: 22.04
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-control-center 1:41.4-1ubuntu12
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 10 15:25:16 2022
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2022-03-21 (49 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220321)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1972856/+subscriptions
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