Public bug reported:
Sound works fine after an initial boot up, but fails after resuming from
a suspend. Going to the "Sound" section in the Settings app, I no longer
see the HDMI device presented as an output option when this occurs.
I suspect this is due to issues with pulseaudio. At least, running
`pulseaudio -k && pulseaudio --start`, then restarting apps seems to fix
the issue. In particular I've found that the pulseaudio systemd service
has failed after resuming from suspend. After scanning through
journalctl, there are a few suspect sections. I've attached the logs in
their entirety, and an abbreviated log with only sections that I found
interesting. I cannot be sure which are at fault, but hopefully it helps
narrow the search.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
Uname: Linux 5.4.0-73-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: skainswo 2282708 F.... pulseaudio
/dev/snd/controlC0: skainswo 2282708 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 19 16:08:41 2021
InstallationDate: Installed on 2020-05-15 (369 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/home/username/.nix-profile/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP106 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: skainswo 2282708 F.... pulseaudio
/dev/snd/controlC0: skainswo 2282708 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [X58A-UD3R, Nvidia GPU 84 HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to focal on 2020-08-08 (284 days ago)
dmi.bios.date: 04/20/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FA
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrFA:bd04/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
** Attachment added: "pulseaudio-logs.zip"
https://bugs.launchpad.net/bugs/1928996/+attachment/5498825/+files/pulseaudio-logs.zip
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https://bugs.launchpad.net/bugs/1928996
Title:
[X58A-UD3R, Nvidia GPU 84 HDMI/DP, Digital Out, HDMI] No sound at all
after resuming from suspend
Status in alsa-driver package in Ubuntu:
New
Bug description:
Sound works fine after an initial boot up, but fails after resuming
from a suspend. Going to the "Sound" section in the Settings app, I no
longer see the HDMI device presented as an output option when this
occurs.
I suspect this is due to issues with pulseaudio. At least, running
`pulseaudio -k && pulseaudio --start`, then restarting apps seems to
fix the issue. In particular I've found that the pulseaudio systemd
service has failed after resuming from suspend. After scanning through
journalctl, there are a few suspect sections. I've attached the logs
in their entirety, and an abbreviated log with only sections that I
found interesting. I cannot be sure which are at fault, but hopefully
it helps narrow the search.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
Uname: Linux 5.4.0-73-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: skainswo 2282708 F.... pulseaudio
/dev/snd/controlC0: skainswo 2282708 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 19 16:08:41 2021
InstallationDate: Installed on 2020-05-15 (369 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/home/username/.nix-profile/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP106 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: skainswo 2282708 F.... pulseaudio
/dev/snd/controlC0: skainswo 2282708 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [X58A-UD3R, Nvidia GPU 84 HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to focal on 2020-08-08 (284 days ago)
dmi.bios.date: 04/20/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FA
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrFA:bd04/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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