This looks like a permission problem, because the error do not occur if I run system-config-printer as root (sudo system-config-printer).
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1903780 Title: system-config-printer hangs if you try to change make/model of a existing printer Status in system-config-printer package in Ubuntu: New Bug description: I was able to add a new printer to my system. But if try to change the Make and Model of an existing printer the system hangs "Searching for drivers". I was able do reproduce the same problem with as fresh install of the system. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: system-config-printer 1.5.12-0ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: W [10/Nov/2020:20:46:13 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Generic-CUPS-PDF-Printer-Gray..\' already exists W [10/Nov/2020:20:46:13 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Generic-CUPS-PDF-Printer-RGB..\' already exists CurrentDesktop: XFCE Date: Tue Nov 10 20:48:20 2020 InstallationDate: Installed on 2020-11-10 (0 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for Generic-CUPS-PDF-Printer: cups-pdf:/ Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Generic-CUPS-PDF-Printer.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Generic-CUPS-PDF-Printer.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=ae91a28f-a8ce-443d-8d9f-59533c4728ec ro quiet splash SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1903780/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
