Thanks for your hints on how to get the crash logs. My laptop crashed a few more times this morning so I had sufficient opportunity to get logs.
Unfortunately Ubuntu is not creating any logs under "/var/crash" neither online (step 2) when this issue occurs (I can however see other log files so generally it works). As you pointed out in step 3 I commented out the related line in my "/etc/apport/crashdb.conf" file but it is still not logging anything there. If you could point me to other log files in addition to the dmesg and journalctl which I posted in the ticket I am happy to add them. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1902918 Title: GDM crashes after upgrade to 20.10 due to apparmor and snap Status in gnome-shell package in Ubuntu: Incomplete Bug description: Releases: - Ubuntu 20.10 running Wayland - apparmor 3.0.0-0ubuntu1 Error description: After upgrading from Ubuntu 20.04 to 20.10 my GDM crashes regularly even without user interaction when the computer is left unused. After the crash the purple login screen shows and all open programs have been terminated (and unsaved data is lost). dmesg reveals that the issue is related to the "Ubuntu Software" Snap application in conjunction with apparmor. Probably the issue occurs when Ubuntu Software app is checking for updates in the background - hence it occurs without user interaction. Further information: The issue has also been described by other users: - https://askubuntu.com/questions/1230654/ubuntu-20-04-rebooting-and-freezing - https://www.dell.com/community/XPS/Ubuntu-20-04-XPS-13-crashes-and-logs-me-out/td-p/7623758 I attached the dmesg output Best regards, Daniel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1902918/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
