This might be a bug in the fractional scaling feature or it might just
be a bug in detecting the laptop's orientation... To test the latter
please see if you can find an orientation lock setting in the top right
system menu and enable it before enabling fractional scaling.
** Changed in: mutter (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1887150
Title:
Fractional Scaling turns screen sideways
Status in mutter package in Ubuntu:
Incomplete
Bug description:
I right-click on desktop, click Display Settings, and find the Fractional
Scaling option.
When I enable the option my screen rotates 90 degrees. It's as if the display
thought I had rotated my device 90 degrees (but I hadn't I'm using a laptop).
Can attach screenshots if possible.
I just freshly installed Ubuntu 20.04 from a USB and ran sudo apt-get
update and sudo apt-get upgrade for the first time literally minutes
ago. Nothing else was installed except for Grub Customizer and
EDIT: Turns out I can't attach three screenshots. I can only attach
one. I attached the final screenshot. I took screenshots of the
original rotation, then before I selected the Fractional Scaling
option, then what happened after. But I can only attach one of them.
Please allow us to attach more than one screenshot.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 10 06:34:56 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. UHD Graphics 620 (Whiskey Lake)
[1043:19d1]
InstallationDate: Installed on 2020-07-10 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b568 Chicony Electronics Co., Ltd USB2.0 VGA UVC
WebCam
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop TP412FA
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=d20ac799-f93e-4aea-9632-495aa9132b04 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP412FA.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP412FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrTP412FA.302:bd05/06/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopTP412FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP412FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: VivoBook Flip
dmi.product.name: VivoBook_ASUSLaptop TP412FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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