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Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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3. If step 2 also failed then apply the workaround from bug 994921,
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** Summary changed:
- Screen Freeze
+ [Raspberry Pi 4] Screen Freeze
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1887198
Title:
[Raspberry Pi 4] Screen Freeze
Status in Ubuntu:
Incomplete
Bug description:
When changing user or logging off of ubuntu-desktop got a screen
freeze that I can't get out of. No response from keyboard or mouse.
After some time screen goes black with cursor flicking at the bottom.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-1013.13-raspi 5.4.44
Uname: Linux 5.4.0-1013-raspi aarch64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: arm64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
Date: Fri Jul 10 20:05:57 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
ImageMediaBuild: 20200423.1
Lspci-vt: -[0000:00]---00.0-[01]----00.0 VIA Technologies, Inc. VL805 USB
3.0 Host Controller
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 17ef:600e Lenovo
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: coherent_pool=1M 8250.nr_uarts=1 bcm2708_fb.fbwidth=1920
bcm2708_fb.fbheight=1080 bcm2708_fb.fbswap=1 smsc95xx.macaddr=DC:A6:32:7C:B3:EE
vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 net.ifnames=0
dwc_otg.lpm_enable=0 console=ttyS0,115200 console=tty1 root=LABEL=writable
rootfstype=ext4 elevator=deadline rootwait fixrtc quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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