I suggest you start by removing these extensions as we find extensions cause a lot of bugs:
'[email protected]', '[email protected]', 'system- [email protected]', '[email protected]', '[email protected]', 'openweather- [email protected]', 'workspace-indicator@gnome-shell- extensions.gcampax.github.com', '[email protected]', '[email protected]', '[email protected]', 'panel- [email protected]' If the problem still happens without extensions then please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1885552 Title: gnome shell crashes if screen is locked Status in gnome-shell package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu 18.04.4 LTS Release: 18.04 2) gnome-shell: Installé : 3.28.4-0ubuntu18.04.3 Candidat : 3.28.4-0ubuntu18.04.3 Table de version : *** 3.28.4-0ubuntu18.04.3 500 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages 3) I want to lock the screen (SUPER+L) 4) Gnome Shell crashes and restart ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 4.15.0-108.109-generic 4.15.18 Uname: Linux 4.15.0-108-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Jun 29 13:25:29 2020 DisplayManager: gdm3 InstallationDate: Installed on 2018-06-08 (752 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/zsh SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1885552/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
