Public bug reported:
Sound mysteriously stopped working recently on my Dell XPS 9560 laptop.
I only see Dummy Output and not my actual speakers. Rebooting didn't fix
it, and sound continues to work in Windows.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base (not installed)
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 11 22:24:09 2020
InstallationDate: Installed on 2020-02-14 (87 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/fish
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: Invalid
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1878128
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
Invalid
Bug description:
Sound mysteriously stopped working recently on my Dell XPS 9560
laptop. I only see Dummy Output and not my actual speakers. Rebooting
didn't fix it, and sound continues to work in Windows.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base (not installed)
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 11 22:24:09 2020
InstallationDate: Installed on 2020-02-14 (87 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/fish
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1878128/+subscriptions
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