Sharing some findings after having poked a bit to the issue, the
problems come from the /usr/lib/libreoffice/share/registry/main.xcd
configuration, copying that file from the Debian build makes the
documentation open in the default webbrowser and work.

The Ubuntu version is having no mention of DesktopBackend which seems
relevant

The build log has those warnings which don't exist in Debian or Bionic
'...
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.Update"
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.backend.DesktopBackend"
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.backend.KF5Backend"
...'

They seem to come from tests and probably not the direct but could hint
on an issue, if the backend fails to load then it could end up missing
from the configuration

There is nothing obvious in the packaging diff between Debian and Ubuntu
though...

Including the Debian file so it's easier for other to check the
differences / test if it works for them as well by copying it over the
system one

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1869561

Title:
  Libreoffice Help does not work

Status in libreoffice package in Ubuntu:
  Confirmed
Status in libreoffice source package in Focal:
  Confirmed

Bug description:
  In the latest PPA release of Libreoffice, the Help does not work.  IN
  version 6.3.5.2 it is OK.  I the version below it returns an error.

  Version: 6.4.2.2
  Build ID: 1:6.4.2-0ubuntu0.19.10.3
  CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: x11; 
  Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
  Calc: threaded

  
  The Error is:

  Object not accessible.
  The object cannot be accessed
  due to insufficient user rights.

  
  The Help used to open the help in a browser window.  This latest version 
seems to try to open the old type of local help (rather than using a browser).

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