Thanks for the clarification.

1. Please check that you don't have any external 'screensaver' program
running that might put the screen to sleep early.

2. Please also try uninstalling your extensions:

'lockscr...@sri.ramkrishna.me', 'nvidiatemp@baco',
'temperature@xtranophilist', 'systemMonitor@gnome-shell-
extensions.gcampax.github.com', 'systemi...@noctrl.eu',
'vit...@corecoding.com', 'pomod...@arun.codito.in',
'a...@fahri.nurul.id', 'a...@faissal.bensefia.id',
'timepp@zagortenay333', 'settingscen...@xesnet.fr'

3. Please run this command:

   xset q > xsettings.txt

   and then attach the resulting text file.


** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Screen turns off after 1 minute regardless of the configured timeout

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/0000:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
     Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
     Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-02 (4 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: gnome-shell 3.36.1-5ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  Tags:  focal
  Uname: Linux 5.4.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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