Public bug reported:
After a recent "apt upgrade", for about 4 days gnome-shell crashes every
time I lock/unlock my screen. Disabling the screen lock lets me run X
and Wayland sessions with GNOME indefinitely. Manually locking my
screen or letting it lock automatically causes gnome-shell to crash when
I try to unlock it. When it crashes, it hangs for a long time without
updating the mouse cursor (probably writing the large core dump), then
finally dies and the window system restarts and I can log in.
I've disabled all GNOME extensions and tried some other configuration
changes but I can't find a work-around except to avoid the lock screen.
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04
gnome-shell:
Installed: 3.35.91-1ubuntu2
Candidate: 3.35.91-1ubuntu2
Version table:
*** 3.35.91-1ubuntu2 500
500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.35.91-1ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
Date: Sat Mar 7 07:30:22 2020
DisplayManager: gdm3
GsettingsChanges:
InstallationDate: Installed on 2018-02-28 (737 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/zsh
RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2019-12-13 (84 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1866457
Title:
gnome-shell crashes every time I unlock my screen
Status in gnome-shell package in Ubuntu:
New
Bug description:
After a recent "apt upgrade", for about 4 days gnome-shell crashes
every time I lock/unlock my screen. Disabling the screen lock lets me
run X and Wayland sessions with GNOME indefinitely. Manually locking
my screen or letting it lock automatically causes gnome-shell to crash
when I try to unlock it. When it crashes, it hangs for a long time
without updating the mouse cursor (probably writing the large core
dump), then finally dies and the window system restarts and I can log
in.
I've disabled all GNOME extensions and tried some other configuration
changes but I can't find a work-around except to avoid the lock
screen.
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04
gnome-shell:
Installed: 3.35.91-1ubuntu2
Candidate: 3.35.91-1ubuntu2
Version table:
*** 3.35.91-1ubuntu2 500
500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.35.91-1ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
Date: Sat Mar 7 07:30:22 2020
DisplayManager: gdm3
GsettingsChanges:
InstallationDate: Installed on 2018-02-28 (737 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/zsh
RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2019-12-13 (84 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866457/+subscriptions
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