Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: totem (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically Status in totem package in Ubuntu: Incomplete Bug description: Hello Ubuntu Team When we click on the totem it opens and closes automatically, as seen in the gif image on the link below. [img]https://i.imgur.com/TYA8hrg.mp4[/img] I tried to report this error by ubuntu-bug -w, but an error message appears that can be seen in the gif image below. [img]https://i.imgur.com/xm9QSb9.mp4[/img] --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu16 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-04-28 (291 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Package: totem 3.34.1-2ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8 Tags: focal Uname: Linux 5.4.0-12-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-02-04 (9 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo XorgLog: Error: [Errno 2] Arquivo ou diretório inexistente: '/var/log/Xorg.0.log' _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp