Public bug reported:
I recently updated to 19.04 from 18.04 as recommended and then noticed
the loss of use of headphones.
I can easily see the plugged unplugged message change in volume control
when physically plugging in headphones to jack.
It seemed to have been fixed but I may have a different device.
Insignia Flex11 NS-P11W7100 using external uSD 128GB as Ubuntu 19.04 system
disk.
Internal memory only has kernel files used to boot then enable external uSD.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-21.22+system76-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: leetdavy 1785 F.... pulseaudio
/dev/snd/pcmC0D0c: leetdavy 1785 F...m pulseaudio
/dev/snd/pcmC0D0p: leetdavy 1785 F...m pulseaudio
CurrentDesktop: XFCE
Date: Fri Jul 26 11:19:42 2019
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:chtrt5645 failed
Symptom_Card: Built-in Audio - chtrt5645
Symptom_Type: None of the above
Title: [chtrt5645 - chtrt5645, playback] Playback problem
UpgradeStatus: Upgraded to disco on 2019-07-20 (5 days ago)
dmi.bios.date: 05/19/2017
dmi.bios.version: BI-11.6-S116CJR100-CC34A-029-S
dmi.board.asset.tag: Default string
dmi.board.name: Cherry Trail CR
dmi.board.vendor: AMI Corporation
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvn:bvrBI-11.6-S116CJR100-CC34A-029-S:bd05/19/2017:svnInsignia:pnNS-P11W7100:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: NS-P11W7100
dmi.product.sku: 5255800
dmi.product.version: Default string
dmi.sys.vendor: Insignia
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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https://bugs.launchpad.net/bugs/1838048
Title:
[chtrt5645 - chtrt5645, playback] Playback problem - Headphone jack
inverted status as previously described 1824259 - hack quirk not
fixing
Status in alsa-driver package in Ubuntu:
New
Bug description:
I recently updated to 19.04 from 18.04 as recommended and then noticed
the loss of use of headphones.
I can easily see the plugged unplugged message change in volume
control when physically plugging in headphones to jack.
It seemed to have been fixed but I may have a different device.
Insignia Flex11 NS-P11W7100 using external uSD 128GB as Ubuntu 19.04 system
disk.
Internal memory only has kernel files used to boot then enable external uSD.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-21.22+system76-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: leetdavy 1785 F.... pulseaudio
/dev/snd/pcmC0D0c: leetdavy 1785 F...m pulseaudio
/dev/snd/pcmC0D0p: leetdavy 1785 F...m pulseaudio
CurrentDesktop: XFCE
Date: Fri Jul 26 11:19:42 2019
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:chtrt5645 failed
Symptom_Card: Built-in Audio - chtrt5645
Symptom_Type: None of the above
Title: [chtrt5645 - chtrt5645, playback] Playback problem
UpgradeStatus: Upgraded to disco on 2019-07-20 (5 days ago)
dmi.bios.date: 05/19/2017
dmi.bios.version: BI-11.6-S116CJR100-CC34A-029-S
dmi.board.asset.tag: Default string
dmi.board.name: Cherry Trail CR
dmi.board.vendor: AMI Corporation
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvn:bvrBI-11.6-S116CJR100-CC34A-029-S:bd05/19/2017:svnInsignia:pnNS-P11W7100:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: NS-P11W7100
dmi.product.sku: 5255800
dmi.product.version: Default string
dmi.sys.vendor: Insignia
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