Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
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If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1802631 Title: [AX370-Gaming 5, Realtek ALC1220, Green Headphone Out, Front] No sound at all, sound is played through speakers plugged in the back instead of the headphones plugged in the front Status in alsa-driver package in Ubuntu: Won't Fix Bug description: What happens: plugging in headphones in the front jack is detected (icon in the sound settings is changed to headphones correctly), but no sound is played through the headphones. Sound is still reproduced through speakers plugged in the back and the volume settings are being ignored. Expected results: sound plays through the headphones when headphones are plugged in and when they are plugged in, speakers are not playing any audio. Ubuntu version: Description: Ubuntu 18.10 Release: 18.10 Package versions: alsa-base/cosmic,cosmic,now 1.0.25+dfsg-0ubuntu5 all [installed,automatic] alsa-utils/cosmic,now 1.1.6-1ubuntu1 amd64 [installed,automatic] gstreamer1.0-alsa/cosmic,now 1.14.4-1ubuntu1 amd64 [installed,automatic] libao-common/cosmic,cosmic,now 1.2.2+20180113-1ubuntu1 all [installed,automatic] libao4/cosmic,now 1.2.2+20180113-1ubuntu1 amd64 [installed,automatic] libasound2/cosmic,now 1.1.6-1ubuntu1 amd64 [installed,automatic] libasound2-data/cosmic,cosmic,now 1.1.6-1ubuntu1 all [installed,automatic] libasound2-plugins/cosmic,now 1.1.6-1ubuntu1 amd64 [installed,automatic] libavdevice58/cosmic,now 7:4.0.2-2 amd64 [installed,automatic] libgcrypt20/cosmic,now 1.8.3-1ubuntu1 amd64 [installed,automatic] libopenal1/cosmic,now 1:1.18.2-3build1 amd64 [installed,automatic] libpcaudio0/cosmic,now 1.1-2 amd64 [installed,automatic] libsdl1.2debian/cosmic,now 1.2.15+dfsg2-2 amd64 [installed,automatic] libsdl2-2.0-0/cosmic,now 2.0.8+dfsg1-4ubuntu1 amd64 [installed,automatic] linux-sound-base/cosmic,cosmic,now 1.0.25+dfsg-0ubuntu5 all [installed,automatic] nautilus-sendto/cosmic,now 3.8.6-2 amd64 [installed,automatic] pulseaudio/cosmic,now 1:12.2-0ubuntu4 amd64 [installed,automatic] sound-theme-freedesktop/cosmic,cosmic,now 0.8-2ubuntu1 all [installed,automatic] ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: mspehar 2531 F.... pulseaudio /dev/snd/controlC1: mspehar 2531 F.... pulseaudio /dev/snd/controlC0: mspehar 2531 F.... pulseaudio CurrentDesktop: GNOME Date: Sat Nov 10 11:11:08 2018 InstallationDate: Installed on 2018-10-20 (20 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: mspehar 2531 F.... pulseaudio /dev/snd/controlC1: mspehar 2531 F.... pulseaudio /dev/snd/controlC0: mspehar 2531 F.... pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_Type: No sound at all Title: [AX370-Gaming 5, Realtek ALC1220, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/08/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F23 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming 5 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF23:bd08/08/2018:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming5:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming5:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming 5 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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