Public bug reported:
Steps to reproduce:
1. Install Ubuntu 19.04
2. Install HPLIP packages with `sudo apt-get install hplip hplip-gui`
3. Install HPLIP Plugin with `hp-plugin`
4. Run `hp-check --run`
Expected results:
* `hp-check --run` does not report errors and warnings (as it was installed
from APT)
Actual results:
* `hp-check --run` reports errors and warnings (full output is in attachment)
The most interesting parts of error log:
$ cat ~/hp-check.log | grep -Ei "error|warning"
warning: [01mubuntu-19.04 version is not supported. Using ubuntu-18.10 versions
dependencies to verify and install...[0m
warning: HPLIP-Installation: Auto installation is not supported for ubuntu
distro 19.04 version
hp-check[26782]: info: :[31;01m error: cups CUPS - Common Unix
Printing System REQUIRED 1.1 -
INCOMPAT 'CUPS may not be installed or not running'[0m
hp-check[26782]: info: :[31;01m error: xsane xsane - Graphical scanner
frontend for SANE OPTIONAL 0.9 -
MISSING 'xsane needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: dbus DBus - Message bus system
REQUIRED - 1.12.12
MISSING 'DBUS may not be installed or not running'[0m
hp-check[26782]: info: :[31;01m error: cups-devel CUPS devel- Common Unix
Printing System development files REQUIRED - -
MISSING 'cups-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: cups-image CUPS image - CUPS image
development files REQUIRED - -
MISSING 'cups-image needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libusb libusb - USB library
REQUIRED - 1.0
MISSING 'libusb needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: sane-devel SANE - Scanning library
development files REQUIRED - -
MISSING 'sane-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libnetsnmp-devel libnetsnmp-devel - SNMP
networking library development files REQUIRED 5.0.9 -
MISSING 'libnetsnmp-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-pyqt4-dbus PyQt 4 DBus - DBus
Support for PyQt4 OPTIONAL 4.0 -
MISSING 'python3-pyqt4-dbus needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-pyqt4 PyQt 4- Qt interface for
Python (for Qt version 4.x) REQUIRED 4.0 -
MISSING 'python3-pyqt4 needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-devel Python devel - Python
development files REQUIRED 2.2 3.7.3
MISSING 'python3-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libtool libtool - Library building
support services REQUIRED - -
MISSING 'libtool needs to be installed'[0m
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
hp-check[26782]: info: :Total Errors: 12
hp-check[26782]: info: :Total Warnings: 0
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: hplip 3.19.1+dfsg0-1
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: MATE
Date: Sun Jul 21 12:27:48 2019
InstallationDate: Installed on 2019-04-18 (93 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=4b3983b2-3b79-4cc9-809c-46bc5bf9d28c ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias:
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
** Attachment added: "the output of `hp-check --run` with errors and warnings"
https://bugs.launchpad.net/bugs/1837312/+attachment/5278217/+files/hp-check.log
** Summary changed:
- hp-check says that Ubuntu 19.04 is not supported
+ hp-check says that Ubuntu 19.04 is not supported, shows many errors and
warnings
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1837312
Title:
hp-check says that Ubuntu 19.04 is not supported, shows many errors
and warnings
Status in hplip package in Ubuntu:
New
Bug description:
Steps to reproduce:
1. Install Ubuntu 19.04
2. Install HPLIP packages with `sudo apt-get install hplip hplip-gui`
3. Install HPLIP Plugin with `hp-plugin`
4. Run `hp-check --run`
Expected results:
* `hp-check --run` does not report errors and warnings (as it was installed
from APT)
Actual results:
* `hp-check --run` reports errors and warnings (full output is in attachment)
The most interesting parts of error log:
$ cat ~/hp-check.log | grep -Ei "error|warning"
warning: [01mubuntu-19.04 version is not supported. Using ubuntu-18.10
versions dependencies to verify and install...[0m
warning: HPLIP-Installation: Auto installation is not supported for ubuntu
distro 19.04 version
hp-check[26782]: info: :[31;01m error: cups CUPS - Common Unix
Printing System REQUIRED 1.1 -
INCOMPAT 'CUPS may not be installed or not running'[0m
hp-check[26782]: info: :[31;01m error: xsane xsane - Graphical
scanner frontend for SANE OPTIONAL 0.9 -
MISSING 'xsane needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: dbus DBus - Message bus
system REQUIRED -
1.12.12 MISSING 'DBUS may not be installed or not running'[0m
hp-check[26782]: info: :[31;01m error: cups-devel CUPS devel- Common Unix
Printing System development files REQUIRED - -
MISSING 'cups-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: cups-image CUPS image - CUPS image
development files REQUIRED - -
MISSING 'cups-image needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libusb libusb - USB library
REQUIRED - 1.0
MISSING 'libusb needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: sane-devel SANE - Scanning library
development files REQUIRED - -
MISSING 'sane-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libnetsnmp-devel libnetsnmp-devel -
SNMP networking library development files REQUIRED 5.0.9 -
MISSING 'libnetsnmp-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-pyqt4-dbus PyQt 4 DBus - DBus
Support for PyQt4 OPTIONAL 4.0 -
MISSING 'python3-pyqt4-dbus needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-pyqt4 PyQt 4- Qt interface for
Python (for Qt version 4.x) REQUIRED 4.0 -
MISSING 'python3-pyqt4 needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: python3-devel Python devel - Python
development files REQUIRED 2.2 3.7.3
MISSING 'python3-devel needs to be installed'[0m
hp-check[26782]: info: :[31;01m error: libtool libtool - Library
building support services REQUIRED - -
MISSING 'libtool needs to be installed'[0m
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
hp-check[26782]: info: :Total Errors: 12
hp-check[26782]: info: :Total Warnings: 0
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: hplip 3.19.1+dfsg0-1
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: MATE
Date: Sun Jul 21 12:27:48 2019
InstallationDate: Installed on 2019-04-18 (93 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=4b3983b2-3b79-4cc9-809c-46bc5bf9d28c ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias:
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
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