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If you wake your system and it has no sound, can you please go to `pavucontrol` [pulse audio volume control] and in the last Configuration tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then return the profile setting to what it was before (ie. re-enable your sound to your default or favorite profile). Does sound return? (if it does, it'll be for the current session only; this won't be permanent). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1831393 Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works when I turn on the computer and login after the computer is off, but if i close the lid computer suspends, and upon wakeup from suspend no sound from built in speakers and built in microphone also does not work. If shut down and restart then both internal speakers and microphone will work. I have tried all available settings to fix this, but as a regular user, I have not been able to fix problem. Thank you for your help. Status in alsa-driver package in Ubuntu: New Bug description: No sound from internal speakers and internal microphone does not work upon wake from suspend. No available settings can make sound work, but if computer is shut down and restarted then sound works until lid is closed and computer enters suspend. Then upon wake up from suspend, internal speakers and microphone will not work again until computer is restarted. Asus E203M, Ubuntu 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: david 1479 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Jun 2 19:13:57 2019 InstallationDate: Installed on 2019-05-29 (4 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1082 F.... pulseaudio david 1479 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/26/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E203MAS.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E203MAS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE203MAS.302:bd06/26/2018:svnASUSTeKCOMPUTERINC.:pnVivoBook12_ASUSLaptopE203MAS_E203MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE203MAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook 12_ASUS Laptop E203MAS_E203MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1831393/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
