Public bug reported:
1. Ubuntu 19.04
2. HP Deskjet 400, hpcups 3.19.3
Examine the file obtained in the previous step by running the command
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 25 16:52:44 2019
InstallationDate: Installed on 2019-03-20 (35 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat: device for HP: socket://172.16.206.55
MachineType: Micro-Star International Co., Ltd. PL62 7RC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP.ppd']
failed with exit code 2: grep: /etc/cups/ppd/HP.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-13-generic
root=UUID=838b2683-bfe0-4dac-8c5e-d920aa70b420 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to disco on 2019-04-18 (6 days ago)
dmi.bios.date: 12/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16JDIMS.10A
dmi.board.asset.tag: Default string
dmi.board.name: MS-16JD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16JDIMS.10A:bd12/26/2017:svnMicro-StarInternationalCo.,Ltd.:pnPL627RC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16JD:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: PL
dmi.product.name: PL62 7RC
dmi.product.sku: 16JD.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco third-party-packages
** Attachment added: "appout"
https://bugs.launchpad.net/bugs/1826395/+attachment/5258985/+files/appout
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1826395
Title:
i tried to print a pdf file using Document viwer and printer prints
garbage page
Status in cups package in Ubuntu:
New
Bug description:
1. Ubuntu 19.04
2. HP Deskjet 400, hpcups 3.19.3
Examine the file obtained in the previous step by running the command
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 25 16:52:44 2019
InstallationDate: Installed on 2019-03-20 (35 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lpstat: device for HP: socket://172.16.206.55
MachineType: Micro-Star International Co., Ltd. PL62 7RC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP.ppd']
failed with exit code 2: grep: /etc/cups/ppd/HP.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-13-generic
root=UUID=838b2683-bfe0-4dac-8c5e-d920aa70b420 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to disco on 2019-04-18 (6 days ago)
dmi.bios.date: 12/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16JDIMS.10A
dmi.board.asset.tag: Default string
dmi.board.name: MS-16JD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16JDIMS.10A:bd12/26/2017:svnMicro-StarInternationalCo.,Ltd.:pnPL627RC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16JD:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: PL
dmi.product.name: PL62 7RC
dmi.product.sku: 16JD.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1826395/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
