Public bug reported:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model)
-Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops
responding after 1-2 days of being connected whereas the expectation is
that the mouse would continue working normally
-Bluetooth settings window will initially report Bluetooth is on when
opened.
-Switching away and back to the Bluetooth settings GUI will now show Bluetooth
as disabled, and Settings GUI will lock up until system is restarted.
o Settings window can be force closed and re-opened, but it will still
be locked up on the Bluetooth tab
-When moving the mouse or clicking any buttons in this state, the
Bluetooth icon in the top right GNOME menu bar will briefly flash the
Bluetooth icon but there is no actual mouse activity.
-dmesg log shows an extremely large number of events “Bluetooth: hci0:
last event is not cmd complete (0x0f)”
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1812446
Title:
Bluetooth mouse stops responding after 24-48 hours of connectivity
Status in gnome-shell package in Ubuntu:
New
Bug description:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model)
-Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops
responding after 1-2 days of being connected whereas the expectation
is that the mouse would continue working normally
-Bluetooth settings window will initially report Bluetooth is on when
opened.
-Switching away and back to the Bluetooth settings GUI will now show
Bluetooth as disabled, and Settings GUI will lock up until system is restarted.
o Settings window can be force closed and re-opened, but it will still
be locked up on the Bluetooth tab
-When moving the mouse or clicking any buttons in this state, the
Bluetooth icon in the top right GNOME menu bar will briefly flash the
Bluetooth icon but there is no actual mouse activity.
-dmesg log shows an extremely large number of events “Bluetooth: hci0:
last event is not cmd complete (0x0f)”
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1812446/+subscriptions
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