Also since you get this after following Seb's advice: totem 1.MOV double free or corruption (!prev) Aborted (core dumped)
we next need to get some information about that crash. Please follow these instructions to find the crash details and send them to us: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does not play MOV file with x264 encoding Status in totem package in Ubuntu: Incomplete Bug description: AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device 'default': No such file or directory (totem:9998): Totem-WARNING **: 14:48:03.615: Failed to acquire screensaver proxy: Error calling StartServiceByName for org.gnome.ScreenSaver: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.gnome.ScreenSaver exited with status 1 ** Message: 14:48:03.709: Missing plugin: gstreamer|1.0|totem|H.264 (High Profile) decoder|decoder-video/x-h264, level=(string)5.1, profile=(string)high, interlace-mode=(string)progressive, chroma-format=(string)4:2:0, bit-depth-luma=(uint)8, bit-depth-chroma=(uint)8 (H.264 (High Profile) decoder) ** Message: 14:48:03.811: PackageKit: xid = 18874384 ** Message: 14:48:03.811: PackageKit: desktop_id = org.gnome.Totem.desktop ** Message: 14:48:03.812: PackageKit: Codec nice name: H.264 (High Profile) decoder ** Message: 14:48:03.812: PackageKit: ignoring field named level ** Message: 14:48:03.812: PackageKit: ignoring field named profile ** Message: 14:48:03.812: PackageKit: ignoring field named interlace-mode ** Message: 14:48:03.812: PackageKit: ignoring field named chroma-format ** Message: 14:48:03.812: PackageKit: ignoring field named bit-depth-luma ** Message: 14:48:03.812: PackageKit: ignoring field named bit-depth-chroma ** Message: 14:48:03.812: PackageKit: structure: gstreamer1(decoder-video/x-h264)()(64bit) ** Message: 14:48:03.860: PackageKit: Did not install codec: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.PackageKit exited with status 1 ** Message: 14:48:03.864: No installation candidate for missing plugins found. The gstreamer1.0* packages are installed and ubuntu-restricted-extras. Description: Ubuntu 18.04.1 LTS Release: 18.04 totem: Installed: 3.26.0-0ubuntu6.1 Candidate: 3.26.0-0ubuntu6.1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp