Public bug reported:

Sound was working until today, when it suddenly stopped working.
Tried a lot of different checks, but with no success

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.14.10-custom x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.9
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jf        19367 F.... pulseaudio
 /dev/snd/pcmC1D0c:   jf        19367 F...m pulseaudio
 /dev/snd/pcmC1D0p:   jf        19367 F...m pulseaudio
 /dev/snd/controlC1:  jf        19367 F.... pulseaudio
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Sep 28 18:00:58 2018
InstallationDate: Installed on 2017-12-31 (271 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=lb_LU.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: HD-Audio Generic - HD-Audio Generic
Symptom_Jack: Green Line Out, Rear
Symptom_Type: None of the above
Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.60
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X370 SLI PLUS (MS-7A33)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.60:bd09/20/2017:svnMSI:pnMS-7A33:pvr2.0:rvnMSI:rnX370SLIPLUS(MS-7A33):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7A33
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1795025

Title:
  [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Sound was working until today, when it suddenly stopped working.
  Tried a lot of different checks, but with no success

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.14.10-custom x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.7-0ubuntu3.9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jf        19367 F.... pulseaudio
   /dev/snd/pcmC1D0c:   jf        19367 F...m pulseaudio
   /dev/snd/pcmC1D0p:   jf        19367 F...m pulseaudio
   /dev/snd/controlC1:  jf        19367 F.... pulseaudio
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Fri Sep 28 18:00:58 2018
  InstallationDate: Installed on 2017-12-31 (271 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=lb_LU.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: HD-Audio Generic - HD-Audio Generic
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: None of the above
  Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/20/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.60
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X370 SLI PLUS (MS-7A33)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.60:bd09/20/2017:svnMSI:pnMS-7A33:pvr2.0:rvnMSI:rnX370SLIPLUS(MS-7A33):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7A33
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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