Public bug reported: Sound was working until today, when it suddenly stopped working. Tried a lot of different checks, but with no success
ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.14.10-custom x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jf 19367 F.... pulseaudio /dev/snd/pcmC1D0c: jf 19367 F...m pulseaudio /dev/snd/pcmC1D0p: jf 19367 F...m pulseaudio /dev/snd/controlC1: jf 19367 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Sep 28 18:00:58 2018 InstallationDate: Installed on 2017-12-31 (271 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=lb_LU.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Green Line Out, Rear Symptom_Type: None of the above Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3.60 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X370 SLI PLUS (MS-7A33) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.60:bd09/20/2017:svnMSI:pnMS-7A33:pvr2.0:rvnMSI:rnX370SLIPLUS(MS-7A33):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A33 dmi.product.version: 2.0 dmi.sys.vendor: MSI ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1795025 Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: Sound was working until today, when it suddenly stopped working. Tried a lot of different checks, but with no success ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.14.10-custom x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jf 19367 F.... pulseaudio /dev/snd/pcmC1D0c: jf 19367 F...m pulseaudio /dev/snd/pcmC1D0p: jf 19367 F...m pulseaudio /dev/snd/controlC1: jf 19367 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Sep 28 18:00:58 2018 InstallationDate: Installed on 2017-12-31 (271 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=lb_LU.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Green Line Out, Rear Symptom_Type: None of the above Title: [MS-7A33, Realtek ALC892, Green Line Out, Rear] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3.60 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X370 SLI PLUS (MS-7A33) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.60:bd09/20/2017:svnMSI:pnMS-7A33:pvr2.0:rvnMSI:rnX370SLIPLUS(MS-7A33):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A33 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1795025/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp