Hello Aymerico, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1189271 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1189271 Title: hplip ubuntu 13.04 no print Status in hplip package in Ubuntu: Incomplete Bug description: Hello, I've a problem with hplip on ubuntu 13.04. My printer HP Deskjet d4260 don't print but the test print page is OK. I installed hplip with "logithèque software center canonical", no print. After I uninstalled hplip-gui and I installed the latest version with command "sh hplip-3.13.5.run", no print. I try these commands: ls -la /var/lib/hp/ hp-diagnose_plugin -g sudo hp-setup hp-check hp-doctor Everything is apparently OK and I've the message "print job has completed" but no page is printed. I uninstall with command "sudo make uninstall" and re-install, same problem. I try on another PC with ubuntu 12.04, it's OK. Have a solution please ? Thanks in advance. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1189271/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp