Hello Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1297221 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1297221 Title: /usr/share/hplip/config_usb_printer.py:ImportError:/usr/bin/hp- config_usb_printer@38:/usr/share/hplip/base/device.py@43:/usr/share/hplip/base/status.py@59 Status in hplip package in Ubuntu: Incomplete Bug description: The Ubuntu Error Tracker has been receiving reports about a problem regarding hplip. This problem was most recently seen with version 3.13.9-1ubuntu0.1, the problem page at https://errors.ubuntu.com/problem/dae59d0805bf3202f10977ead46c964a07bb53be contains more details. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1297221/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp