Hello Diptanshu, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1229344 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1229344 Title: package hplip-data 3.13.3-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 139 Status in hplip package in Ubuntu: Incomplete Bug description: Errors cropped up three times at least during installation of ubuntu from live USB. Applications open were Ubuntu Software Center and Firefox browser while installation was in progress. Actual cause unknown. ProblemType: Package DistroRelease: Ubuntu 13.04 Package: hplip-data 3.13.3-1ubuntu0.1 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic i686 ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 CupsErrorLog: E [23/Sep/2013:23:40:47 +0530] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"! Date: Mon Sep 23 23:42:15 2013 DuplicateSignature: package:hplip-data:3.13.3-1ubuntu0.1:subprocess installed post-installation script returned error exit status 139 ErrorMessage: subprocess installed post-installation script returned error exit status 139 InstallationDate: Installed on 2013-09-23 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: System manufacturer System Product Name MarkForUpload: True PackageArchitecture: all Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=5a4e0354-e9cf-47ed-aff2-fce8d5ecce11 ro quiet splash vt.handoff=7 SourcePackage: hplip Title: package hplip-data 3.13.3-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/16/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5QPL-AM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0408:bd03/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPL-AM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1229344/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp