Hugh (and anyone else affected), Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu, Firefox and Chromium since that time. Your problem may have been fixed with some of the updates.
It would help us a lot if you could test on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal: apport-collect 1577039 and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can the report. If we do not hear from you this bug report will expire in approximately 60 days time. Thank you again for helping make Ubuntu better. Paul White [Ubuntu Bug Squad] ** Package changed: firefox-4.0 (Ubuntu) => firefox (Ubuntu) ** Changed in: chromium-browser (Ubuntu) Status: Confirmed => Incomplete ** Changed in: firefox (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1577039 Title: Chromium/Ubuntu Google Play error Status in chromium-browser package in Ubuntu: Incomplete Status in firefox package in Ubuntu: Incomplete Bug description: In both Firefox and Chrome, any movie or tv show I try to play from Google Play doesn't work. I am running Ubuntu 16.04.1 The error I get says: Video Playback Error The server cannot accept the root certificate used in communication. Please try again later. (Error Code: GLS:5000) With the 'details' in JSON: Component gls Error Code 125 Message Attributes {"Zb":5000,"statusMessage":"BAD_REQUEST","headers":{"Server":"AVLS/2.0","Encrypted-Devman-Device-Id":"nU4_HtnncOM5-0QuMP2dgBAAAABX9c_PjMIIH7DwvnVxzlNs"},"body":{}} To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1577039/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp