Closed per reporter's comment.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1621555
Title:
Brother HL-L2340DW not printing either USB or WiFi MATE 16.04.1 LTSE
16.04 LTS
Status in cups package in Ubuntu:
Incomplete
Bug description:
The system recognizes the printer, it prints the file, shows the job
has been sent, logs it to the spooler, shows it as completed, but
nothing is printed. This happens for both USB and WiFi
I have tried through launchpad to get help
https://answers.launchpad.net/ubuntu/+question/385656 and also have a
support request into Brother. The printer prints fine over WiFi
through Windows 7 Pro.
Also tried on Ubuntu MATE Community: -- https://ubuntu-
mate.community/t/help-installng-brother-hl-l2340dw/8734
I can access http://localhost:631 just fine.
Last, inside a VM running Windows 7 I can print to a different WiFi HP
printer.
Located in Oregon.
Desperately trying to leave MS.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: MATE
Date: Thu Sep 8 09:37:24 2016
InstallationDate: Installed on 2016-08-01 (38 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lpstat:
device for HL-L2340D-USB:
usb://Brother/HL-L2340D%20series?serial=U63879M5N386362
device for HLL2340D: socket://10.0.0.9:9100
MachineType: LENOVO 20138
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HL-L2340D-USB.ppd', '/etc/cups/ppd/HLL2340D.ppd'] failed with
exit code 2: grep: /etc/cups/ppd/HL-L2340D-USB.ppd: Permission denied
grep: /etc/cups/ppd/HLL2340D.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed
root=UUID=6d56d615-bf89-4bdb-96cb-f48f4c294730 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 5ECN96WW(V9.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G780
dmi.modalias:
dmi:bvnLENOVO:bvr5ECN96WW(V9.01):bd03/14/2013:svnLENOVO:pn20138:pvrLenovoG780:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoG780:
dmi.product.name: 20138
dmi.product.version: Lenovo G780
dmi.sys.vendor: LENOVO
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