This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1785964
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1785964
Title:
Unable to unlock the desktop session: systemd-logind: got pause for
13:69
Status in linux package in Ubuntu:
Incomplete
Status in xorg-server package in Ubuntu:
New
Bug description:
When this issue happens, you won't be able to unlock your desktop session (VT
works fine).
This happened twice today for me, one is after a suspend, one is just a
screen lock. Not sure what is the trigger yet.
Syndrome:
On the login screen after typing the correct password, you will see a small
circle keep spinning and that's it. I need to restart my computer to get it
back to normal.
In the syslog this error message looks fishy:
Aug 8 10:44:57 Leggiero gnome-shell[2118]: g_array_unref: assertion 'array'
failed
This is part of the syslog fetching from a VT after a GUI unlock attempt
(session 24 is the desktop login attempt):
Aug 8 10:44:42 Leggiero systemd[1]: Started Session 24 of user sam.
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 226:0
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) AIGLX:
Resuming AIGLX clients after VT switch
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) modeset(0):
EDID vendor "AUO", prod id 4204
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) modeset(0):
Printing DDC gathered Modelines:
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) modeset(0):
Modeline "1366x768"x0.0 76.20 1366 1404 1426 1590 768 771 777 798 +hsync
-vsync (47.9 kHz eP)
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) modeset(0):
Modeline "1366x768"x0.0 76.20 1366 1404 1426 1988 768 771 777 798 +hsync
-vsync (38.3 kHz e)
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:78
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event14 -
Dell WMI hotkeys: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event14 -
Dell WMI hotkeys: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:66
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event2 -
Sleep Button: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event2 -
Sleep Button: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:79
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event15 -
Integrated_Webcam_HD: Integrate: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event15 -
Integrated_Webcam_HD: Integrate: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:68
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event4 - AT
Translated Set 2 keyboard: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event4 - AT
Translated Set 2 keyboard: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:67
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event3 -
Power Button: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event3 -
Power Button: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:71
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event7 -
AlpsPS/2 ALPS GlidePoint: is tagged by udev as: Touchpad
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event7 -
AlpsPS/2 ALPS GlidePoint: device is a touchpad
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:72
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event8 -
DELL Wireless hotkeys: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event8 -
DELL Wireless hotkeys: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) libinput:
PixArt Microsoft USB Optical Mouse: SetProperty on 286 called but device is
disabled.
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: This driver
cannot change properties on a disabled device
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:65
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event1 -
Power Button: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event1 -
Power Button: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) libinput:
PixArt Microsoft USB Optical Mouse: SetProperty on 277 called but device is
disabled.
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: This driver
cannot change properties on a disabled device
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) libinput:
PixArt Microsoft USB Optical Mouse: SetProperty on 291 called but device is
disabled.
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: This driver
cannot change properties on a disabled device
Aug 8 10:44:55 Leggiero gnome-shell[2118]: g_array_unref: assertion 'array'
failed
Aug 8 10:44:55 Leggiero gnome-shell[2118]: g_array_unref: assertion 'array'
failed
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) libinput:
PixArt Microsoft USB Optical Mouse: SetProperty on 289 called but device is
disabled.
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: This driver
cannot change properties on a disabled device
Aug 8 10:44:55 Leggiero kernel: [62483.492900] rfkill: input handler disabled
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:70
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event6 -
Video Bus: is tagged by udev as: Keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event6 -
Video Bus: device is a keyboard
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got resume for 13:69
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event5 -
PixArt Microsoft USB Optical Mouse: is tagged by udev as: Mouse
Aug 8 10:44:55 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event5 -
PixArt Microsoft USB Optical Mouse: device is a pointer
Aug 8 10:44:57 Leggiero gnome-shell[2118]: g_array_unref: assertion 'array'
failed
Aug 8 10:44:57 Leggiero gnome-shell[2118]: g_array_unref: assertion 'array'
failed
Aug 8 10:44:58 Leggiero gdm-password]: pam_ecryptfs: pam_sm_authenticate:
/home/sam is already mounted
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"32"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event3 -
Power Button: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"67"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event6 -
Video Bus: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"64"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event1 -
Power Button: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"21"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event2 -
Sleep Button: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"30"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event15 -
Integrated_Webcam_HD: Integrate: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"56"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event14 -
Dell WMI hotkeys: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"31"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event4 - AT
Translated Set 2 keyboard: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"59"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event7 -
AlpsPS/2 ALPS GlidePoint: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"62"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event8 -
DELL Wireless hotkeys: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (**) Option "fd"
"54"
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) event5 -
PixArt Microsoft USB Optical Mouse: device removed
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II) AIGLX:
Suspending AIGLX clients for VT switch
Aug 8 10:45:02 Leggiero kernel: [62490.783696] rfkill: input handler enabled
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 226:0
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:78
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:66
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:79
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:68
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:67
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:71
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:72
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:65
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:70
Aug 8 10:45:02 Leggiero /usr/lib/gdm3/gdm-x-session[1977]: (II)
systemd-logind: got pause for 13:69
The systemd-logind service seems ok (22 is the login attempt for desktop):
● systemd-logind.service - Login Service
Loaded: loaded (/lib/systemd/system/systemd-logind.service; static; vendor
preset: enabled)
Active: active (running) since Mon 2018-08-06 10:49:11 CST; 1 day 23h ago
Docs: man:systemd-logind.service(8)
man:logind.conf(5)
https://www.freedesktop.org/wiki/Software/systemd/logind
https://www.freedesktop.org/wiki/Software/systemd/multiseat
Main PID: 918 (systemd-logind)
Status: "Processing requests..."
Tasks: 1 (limit: 4915)
CGroup: /system.slice/systemd-logind.service
└─918 /lib/systemd/systemd-logind
8月 06 10:49:10 Leggiero systemd-logind[918]: Watching system buttons on
/dev/input/event0 (Lid Switch)
8月 06 10:49:10 Leggiero systemd-logind[918]: Watching system buttons on
/dev/input/event2 (Sleep Button)
8月 06 10:49:11 Leggiero systemd-logind[918]: Watching system buttons on
/dev/input/event4 (AT Translated Set 2 keyboard)
8月 06 10:49:11 Leggiero systemd[1]: Started Login Service.
8月 06 10:49:11 Leggiero systemd-logind[918]: New session c1 of user gdm.
8月 06 10:49:29 Leggiero systemd-logind[918]: New session 2 of user sam.
8月 06 19:39:04 Leggiero systemd-logind[918]: Delay lock is active (UID
1000/sam, PID 2118/gnome-shell) but inhibitor timeout is reached.
8月 07 10:55:49 Leggiero systemd-logind[918]: Operation 'sleep' finished.
8月 08 10:37:52 Leggiero systemd-logind[918]: Operation 'sleep' finished.
8月 08 10:39:22 Leggiero systemd-logind[918]: New session 22 of user sam.
In some attempts, there will be some Permission denied error message for
gsd-color:
gsd-color[1384]: failed to set screen _ICC_PROFILE: Failed to open file
“/home/sam/.local/share/icc/edid-9eb5c4e022e314fd8b3c62e228523bd6.icc”:
Permission denied
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.2-0ubuntu1.3
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
Uname: Linux 4.15.0-30-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 8 14:05:28 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-07-12 (391 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: gdm3
UpgradeStatus: Upgraded to bionic on 2018-07-23 (15 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1785964/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp