Ruben, Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Your problem may have been fixed with some of the updates.
It would help us a lot if you could test on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal: apport-collect 1694992 and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you the bug report will close itself in approximately two months time. Thank you again for helping make Ubuntu better. Paul White [Ubuntu Bug Squad] ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1694992 Title: Menus unavailable after invoking 'firefox <url>' when Firefox is already running Status in firefox package in Ubuntu: Incomplete Bug description: When invoking e.g. "firefox http://i.imgur.com/xBFkdkX.jpg" from a terminal (or urlview(1)), while a Firefox instance is already running, the following happens: * The URL is correctly opened in a new tab * All menu functionality disappears - that is, right clicking does not work anywhere, neither does the top-right Downloads, Bookmarks or Open menu buttons. Sometimes the buttons *do* seem to respond, very briefly flashing the menu before disappearing again. The problem is present even in a brand new profile running in safe mode. The problem seems to be intermittent and not always manifesting, however the above URL seems to trigger it consistently. First time I report a bug this way - all the relevant debug info is attached somewhere, right? Cheers! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.3+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-75.96-generic 4.4.59 Uname: Linux 4.4.0-75-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-75-generic. ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC2D0p: rkv 4850 F...m pulseaudio /dev/snd/controlC2: rkv 4850 F.... pulseaudio /dev/snd/controlC1: rkv 4850 F.... pulseaudio /dev/snd/controlC0: rkv 4850 F.... pulseaudio BuildID: 20170524180630 Card0.Amixer.info: Card hw:0 'MID'/'HDA Intel MID at 0xf9ef8000 irq 27' Mixer name : 'Realtek ALC662 rev1' Components : 'HDA:10ec0662,10250427,00100101' Controls : 45 Simple ctrls : 22 Card1.Amixer.info: Card hw:1 'NVidia'/'HDA NVidia at 0xf9f7c000 irq 17' Mixer name : 'Nvidia GPU 11 HDMI/DP' Components : 'HDA:10de0011,10de0101,00100100' Controls : 28 Simple ctrls : 4 Card2.Amixer.info: Card hw:2 'Audio'/'Nuforce Inc. NuForce USB Audio at usb-0000:00:1d.0-1.4, full speed' Mixer name : 'USB Mixer' Components : 'USB262a:10aa' Controls : 1 Simple ctrls : 0 Card2.Amixer.values: Channel: Unavailable Date: Thu Jun 1 15:37:22 2017 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False InstallationDate: Installed on 2016-02-08 (479 days ago) InstallationMedia: Ubuntu-Server 15.10 "Wily Werewolf" - Release amd64 (20151021) IpRoute: default via 172.21.140.1 dev enp3s0 172.21.140.0/24 dev enp3s0 proto kernel scope link src 172.21.140.212 192.168.210.0/24 dev virbr0 proto kernel scope link src 192.168.210.1 linkdown JournalErrors: Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system. Users in the 'systemd-journal' group can see all messages. Pass -q to turn off this notice. No journal files were opened due to insufficient permissions. Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=53.0.3/20170524180630 Profile1 (Default) - LastVersion=53.0.3/20170524180630 (In use) RfKill: Error: [Errno 2] No such file or directory: 'rfkill' RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: Upgraded to xenial on 2016-02-08 (479 days ago) WifiSyslog: dmi.bios.date: 05/17/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P01-A3 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: Aspire M5910 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd05/17/2010:svnAcer:pnAspireM5910:pvr:rvnAcer:rnAspireM5910:rvr:cvnAcer:ct3:cvr: dmi.product.name: Aspire M5910 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1694992/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp