Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated
logs by running only once:

apport-collect 1556726

and any other logs that are relevant for this particular issue.

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1556726

Title:
  firefox freezes and blocks the whole laptop when using ubuntu 14.04
  LTS on HP compaq 6910 laptop

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  have to restart the laptop every time it freezes

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 45.0+build2-0ubuntu0.14.04.1
  Uname: Linux 4.4.2-040402-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   hp         2096 F...m pulseaudio
   /dev/snd/controlC0:  hp         2096 F.... pulseaudio
  BuildID: 20160304114926
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sun Mar 13 22:18:56 2016
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-02-11 (396 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  IpRoute:
   default via 190.37.64.1 dev eth0  proto static 
   190.37.64.0/19 dev eth0  proto kernel  scope link  src 190.37.70.134  metric 
1
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-68ef1555-c505-4b3b-b274-1ba342160313
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=45.0/20160304114926 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
   adobe-flashplugin 1:20160310.1-0ubuntu0.14.04.1
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-68ef1555-c505-4b3b-b274-1ba342160313
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68MCU Ver. F.09
  dmi.board.name: 30BE
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 68.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68MCUVer.F.09:bd08/29/2007:svnHewlett-Packard:pn:pvrF.09:rvnHewlett-Packard:rn30BE:rvrKBCVersion68.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.version: F.09
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1556726/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to