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** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1699441
Title:
Firefox crashes very often
Status in firefox package in Ubuntu:
Incomplete
Bug description:
My firefox crash like 5 times for hour. I was looking for solution,
reinstalling it.
Any help ?
Add-ons:
ubufox%40ubuntu.com:3.2,%7Ba6fd85ed-e919-4a43-a5af-8da18bda539f%7D:2.9.1.1-signed,%7BF5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4%7D:1.6.3.1-signed.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:54.0,ciscowebexstart1%40cisco.com:1.0.9,firebug%40software.joehewitt.com:2.0.19,uBlock0%40raymondhill.net:1.12.4,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.9.1,e10srollout%40mozilla.org:1.50,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.1,screenshots%40mozilla.org:6.6.0,langpack-en-GB%40firefox.mozilla.org:54.0,langpack-en-ZA%40firefox.mozilla.org:54.0,langpack-pl%40firefox.mozilla.org:54.0,followonsearch%40mozilla.com:0.8.0
AddonsShouldHaveBlockedE10s: 1
BuildID: 20170612122310
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 2
CrashTime: 1498031970
E10SCohort: disqualified-test
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1497615895
Notes: Ubuntu 16.04.2 LTSFP(D00-L1000-W00000000-T000) OpenGL: Intel Open
Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile -- 3.0 Mesa
12.0.6 -- texture_from_pixmap
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 373
StackTraces:
StartupCrash: 0
StartupTime: 1498031599
TelemetryEnvironment:
{"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20170612122310","version":"54.0","vendor":"Mozilla","platformVersion":"54.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20170302.01"},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["ubuntu
"]},"system":{"memoryMB":11931,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":60,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Linux","version":"4.8.0-56-generic","locale":"pl-PL"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":"Intel
Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
","vendorID":"Intel Open Source Technology Center","deviceID":"Mesa DRI
Intel(R) Haswell Mobile
","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa
12.0.6","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none","gpuProcess":{"status":"unused"}}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":1,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"pl","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.page":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17244},"addons":{"activeAddons":{"[email protected]":{"blocklisted":false,"description":"Pakiet
Ubuntu Firefox.","name":"Ubuntu
Modifications","userDisabled":false,"appDisabled":false,"version":"3.2","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16696,"updateDay":16696,"signedState":2,"isSystem":false,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"Join
WebEx meetings using Firefox ™","name":"Cisco WebEx
Extension","userDisabled":false,"appDisabled":false,"version":"1.0.9","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17287,"updateDay":17287,"signedState":2,"isSystem":false,"isWebExtension":true},"[email protected]":{"blocklisted":false,"description":"Web
Development Evolved. Firebug is free and open source software distributed
under the BSD
License.","name":"Firebug","userDisabled":false,"appDisabled":false,"version":"2.0.19","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17287,"updateDay":17287,"signedState":2,"isSystem":false,"isWebExtension":false},"{a6fd85ed-e919-4a43-a5af-8da18bda539f}":{"blocklisted":false,"description":"Record,
edit and play Selenium tests","name":"Selenium
IDE","userDisabled":false,"appDisabled":false,"version":"2.9.1.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17288,"updateDay":17288,"signedState":1,"isSystem":false,"isWebExtension":false},"{F5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4}":{"blocklisted":false,"description":"A
toolbar that helps you find and test SQL
injections","name":"HackBar","userDisabled":false,"appDisabled":false,"version":"1.6.3.1-signed.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17288,"updateDay":17288,"signedState":2,"isSystem":false,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"Nareszcie
skuteczne blokowanie reklam, niskie użycie procesora i
pamięci.","name":"uBlock
Origin","userDisabled":false,"appDisabled":false,"version":"1.12.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17244,"updateDay":17306,"signedState":2,"isSystem":false,"isWebExtension":false},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"blocklisted":false,"description":"Powiedz
NIE! reklamom","name":"Adblock
Plus","userDisabled":false,"appDisabled":false,"version":"2.9.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17291,"updateDay":17324,"signedState":2,"isSystem":false,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"Staged
rollout of Firefox multi-process feature.","name":"Multi-process staged
rollout","userDisabled":false,"appDisabled":false,"version":"1.50","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"Sets
value(s) in the update url based on custom checks.","name":"Application Update
Service
Helper","userDisabled":false,"appDisabled":false,"version":"2.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"When
you find something you want to view later, put it in
Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":"Urgent
post-release fixes for web compatibility.","name":"Web
Compat","userDisabled":false,"appDisabled":false,"version":"1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":null,"name":"Firefox
Screenshots","userDisabled":false,"appDisabled":false,"version":"6.6.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17329,"updateDay":17329,"isSystem":true,"isWebExtension":false},"[email protected]":{"blocklisted":false,"description":null,"name":"Follow-on
Search
Telemetry","userDisabled":false,"appDisabled":false,"version":"0.8.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17334,"updateDay":17334,"signedState":3,"isSystem":true,"isWebExtension":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Motyw
domyślny.","name":"Domyślny","userDisabled":false,"appDisabled":false,"version":"54.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329},"activePlugins":[{"name":"Shockwave
Flash","version":"26.0.0.131","description":"Shockwave Flash 26.0
r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17337}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.6","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
UptimeTS: 370.80970731
Vendor: Mozilla
Version: 54.0
useragent_locale: en-US
This report also contains technical information about the state of the
application when it crashed.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adams 2543 F.... pulseaudio
/dev/snd/controlC1: adams 2543 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Jun 20 23:40:12 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-03-19 (93 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
IpRoute:
default via 192.168.0.1 dev wlp8s0 proto static metric 600
169.254.0.0/16 dev wlp8s0 scope link metric 1000
192.168.0.0/24 dev wlp8s0 proto kernel scope link src 192.168.0.106
metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-617bec02-7717-4dd3-acce-51f071170620
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=pl
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN50WW(V3.09)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias:
dmi:bvnLENOVO:bvr79CN50WW(V3.09):bd10/20/2014:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO
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