Hi srinivas, On 6 June 2018 at 13:37, srinivas <1769...@bugs.launchpad.net> wrote:
> Did you install hplip-3.18.4-plugin.run? > hplip-3.18.4-plugin.run is required for the scan to work. > Yes, I did. I reinstalled Ubuntu 18.04 and ran hplip-3.18.4-plugin.run As is my wont, I took screenshots during the process and saved the logfiles. I have attached those files to this message. I did some detective work regarding the error message "Gtk-Message Failed to load module canberra-gtk-module". It can be apparently fixed by installing the package libcanberra-gtk-module It _might_ be a good idea to add libcanberra-gtk-module to the list of package dependencies. That might clear up one problem. I am still learning Python and, as I learn more, I'll be better equipped to try and help solve these problems. BW, Ian -- -- ACCU - Professionalism in programming - http://www.accu.org -- My writing - https://sites.google.com/site/ianbruntlett/ -- Free Software page - https://sites.google.com/site/ianbruntlett/home/free-software ** Attachment added: "5-looking-for-references-to-canberra.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5151002/+files/5-looking-for-references-to-canberra.png ** Attachment added: "4-searching-for-canberra-gtk-module.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5151003/+files/4-searching-for-canberra-gtk-module.png ** Attachment added: "3-hp-scan-from-command-line-fails.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5151004/+files/3-hp-scan-from-command-line-fails.png ** Attachment added: "2-failure-to-scan.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5151005/+files/2-failure-to-scan.png ** Attachment added: "1-no-system-tray-detected.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5151006/+files/1-no-system-tray-detected.png ** Attachment added: "hplip-install_Sun-10-Jun-2018_18:24:21.log" https://bugs.launchpad.net/bugs/1769501/+attachment/5151007/+files/hplip-install_Sun-10-Jun-2018_18%3A24%3A21.log ** Attachment added: "config.log" https://bugs.launchpad.net/bugs/1769501/+attachment/5151008/+files/config.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1769501 Title: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner Status in HPLIP: In Progress Status in hplip package in Ubuntu: In Progress Bug description: Installed Ubuntu 18.04 64-bit on lenovo ThinkPad T420 (hostname: newton). Intel i5-2520m 2.5GHz 64-bit CPU, 8GiB RAM, 298GiB hard drive, DVD writer, Ethernet and WiFi connections. Attached my LaserJet, Ubuntu ran some software to install the printer (probably trying to run the HP software) and /usr/lib/cups/filter/hpcups crashed with the assertion failure: free(): invalid pointer. Rebooted, installed package hplip-gui, ran sudo hp-setup – it needed to ask me (the user) some questions. That kept it happy and it ran successfully. I ended up with two similarly named HP Printers. Printed to the right one and it worked. Renamed the other one to avoid confusion whilst printing. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1769501/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
