*** This bug is a duplicate of bug 1767648 ***
https://bugs.launchpad.net/bugs/1767648
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1767648, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.
** This bug has been marked a duplicate of bug 1767648
Top bar and shell dialogs are not displayed properly when zoom is enabled
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https://bugs.launchpad.net/bugs/1769299
Title:
universal access zoom unusable
Status in gnome-shell package in Ubuntu:
New
Status in xorg package in Ubuntu:
New
Bug description:
Filed by mark on behalf of low vision user Ken. Ken is able to read 56
point type without magnification at normal reading distance and can barely read
the universal access "large text" from a distance of about 2.5 inches from a
26inch monitor at 1360x768. So he really needs magnification and a lot more
than the 2x default I used here for testing. We do not live in the same town
so providing additional details would be slow.
Turned on zoom from the universal access button on top panel.
Default settings were used including Zoom = 2.0, screen part = full
Several areas are corrupted. These zoom and scroll separately from
the rest of the screen and in a way that severely impairs use as
portions may not ever be visible. Portions of these subwindows
cannot be used because you have to move the mouse off them to be able
see them so you can either see or click but not both.
These areas are:
- The top panel
- The left panel (launcher) (intermittently)
- pull down menus, particularly the universal access pull down from the top
panel
Also, the zoom randomly every couple seconds. jumps to a different position
without the user's consent. This appeared to be because text was printed by a
program running in the terminal window (long apt-get install) but continued to
happen even when that window was minimized and even when that program stopped
printing.
These problems persisted with all the other zoom modes. One mode,
however, created new bugs. With "magnifier extends outside of
screen", you lose the ability to see the top and left panels at all;
you can pan over where they would be but they are not drawn. Can't
open the pulldown menu since there is no icon, so who knows how it
would be rendered.
These bugs made it very difficult to get screenshots, especially with
the defective screenshot program gnome-screenshot which ships with
system. Also, the bug-reporting program did not permitted attaching
additional screenshots once spectacle was installed.
Ubuntu 18.04, fresh install, only a few added packages (ham radio
related, chrome). Not using wayland, though a wayland session runs
concurrently with X11 even though no one has logged in with wayland.
Another problem in making the bug report is the irresponsible practice
of failing to identify the software being used. The accessability
man in circle menu does not have a heading to tell you what program is
run for the accessability menu or any of the functions thus invoked.
Nor does the settings. And there is no tooltip, popup, or about menu
item to convey this information to the user. And running a diff on
ps doesn't show any new processes started when zoom is turned on.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 5 00:04:35 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation G98 [GeForce 8400 GS Rev. 2] [10de:06e4] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] G98 [GeForce 8400 GS
Rev. 2] [1462:1163]
InstallationDate: Installed on 2018-05-05 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. OptiPlex 760
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
root=UUID=6a7e27f6-5135-461e-9e6b-fea68756ed37 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0M858N
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd04/29/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 760
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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