Hi srinivas,

Apologies for the delay in replying. It has been one of those weeks.

On 15 May 2018 at 16:01, srinivas <1769...@bugs.launchpad.net> wrote:

> May i know the hplip version you are using. We have to use 3.18.4 HPLIP
> version or greater version for Ubuntu 18.04.
>

According to Synaptic Package Manager, it is running hplip
3.17.10+repack0-5


> And to install please follow the below steps
> 1.Goto https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
> and download and install the latest driver and plugin for Ubuntu distro.
> 2.Do hp-setup to add device.
>

I managed to persuade the printer to work but not very well. Thank you for
the link. I have downloaded the .run file and will reinstall Ubuntu 18.04
and run hplip-3.18.4.run as instructed.

Will keep in touch.


Ian

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1769501

Title:
  /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP
  LaserJet M1132 MFP printer/scanner

Status in HPLIP:
  In Progress
Status in hplip package in Ubuntu:
  In Progress

Bug description:
  Installed Ubuntu 18.04 64-bit on lenovo ThinkPad T420 (hostname:
  newton). Intel i5-2520m 2.5GHz 64-bit CPU, 8GiB RAM, 298GiB hard
  drive, DVD writer, Ethernet and WiFi connections.

  Attached my LaserJet, Ubuntu ran some software to install the printer
  (probably trying to run the HP software) and
  /usr/lib/cups/filter/hpcups crashed with the assertion failure:
  free(): invalid pointer.

  Rebooted, installed package hplip-gui, ran sudo hp-setup – it needed
  to ask me (the user) some questions. That kept it happy and it ran
  successfully.

  I ended up with two similarly named HP Printers. Printed to the right
  one and it worked. Renamed the other one to avoid confusion whilst
  printing.

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