** Attachment added: "dmesg_diff"
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1752588/+attachment/5066097/+files/dmesg_diff

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1752588

Title:
  Touchpad stops working after a while

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  The touchpad works well on Windows but stops working after few seconds
  on Ubuntu.

  xserver-xorg-input-synaptics version: 1.9.0-1ubuntu1 
  xorg version: 1:7.7+19ubuntu3
  xinput version: 1:7.7+19ubuntu3

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: xserver-xorg-input-synaptics 1.9.0-1ubuntu1
  ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
  Uname: Linux 4.13.0-36-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Thu Mar  1 14:29:27 2018
  DistUpgraded: Fresh install
  DistroCodename: artful
  DistroVariant: kubuntu
  InstallationDate: Installed on 2018-02-28 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  MachineType: Acer Aspire E5-553G
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: \\boot\vmlinuz-4.13.0-36-generic.efi.signed ro 
root=UUID=a56aedb8-96cc-4676-a853-fdee6ff0b9b0 
initrd=boot\initrd.img-4.13.0-36-generic
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2017
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.19
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Wasp_BR
  dmi.board.vendor: Acer
  dmi.board.version: V1.19
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.19:bd06/28/2017:svnAcer:pnAspireE5-553G:pvrV1.19:rvnAcer:rnWasp_BR:rvrV1.19:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.family: BR
  dmi.product.name: Aspire E5-553G
  dmi.product.version: V1.19
  dmi.sys.vendor: Acer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.83-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20170309-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Thu Mar  1 14:16:31 2018
  xserver.configfile: default
  xserver.errors: AMDGPU(0): failed to set mode: Permission denied
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.5-0ubuntu2
  xserver.video_driver: amdgpu

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