** Attachment removed: "Sad face made from ubuntu logo. Sorry for the not helpfull attachment." https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1627710/+attachment/4748771/+files/sad-face-ubuntu.png
** Description changed: - I have a network printer - HP LaserJet Professional m1212 nf MFP set as - a network printer and working with several other pc (windows). + I have a HP LaserJet Professional m1212 nf MFP setup as a network + printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last): - File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked - self.showAddPrinterPage() - File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage - self.readwriteFaxInformation() - File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation - d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) - File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice - return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) - File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ - sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") + File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked + self.showAddPrinterPage() + File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage + self.readwriteFaxInformation() + File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation + d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) + File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice + return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) + File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ + sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last): - File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked - self.showAddPrinterPage() - File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage - self.readwriteFaxInformation() - File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation - d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) - File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice - return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) - File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ - sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") + File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked + self.showAddPrinterPage() + File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage + self.readwriteFaxInformation() + File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation + d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) + File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice + return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) + File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ + sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ - - NOTE TO DEVS: - Thanks for deving so much but I can't depend on my Ubuntu machine because I can't setup the printer. FOR 6 FUCKING MONTHS. I know you try really hard. But this is a plain failure. It saddens me deeply because I really love Ubuntu. Just convinced a Debian guy to give Unity a try the other day. But I depend on windows for a fucking printer. It sucks, it really does. I wish you'd stop releasing new OSes twice a year and focus on making the ones you do release work. FUCK YOU CANONICAL FOR NOT MANAGING TO FINISH THE JOB YOU HAVE BEEN STARTING SO WELL FOR ALL THESE YEARS. ** Description changed: I have a HP LaserJet Professional m1212 nf MFP setup as a network printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ + + WORKAROUND: Use hplip 3.17.11 from upstream's website: + https://developers.hp.com/hp-linux-imaging-and-printing ** Package changed: sane-backends (Ubuntu) => hplip (Ubuntu) ** Summary changed: - sudo hp-setup fails + hplip crashes running: sudo hp-setup -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1627710 Title: hplip crashes running: sudo hp-setup Status in hplip package in Ubuntu: Confirmed Bug description: I have a HP LaserJet Professional m1212 nf MFP setup as a network printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ WORKAROUND: Use hplip 3.17.11 from upstream's website: https://developers.hp.com/hp-linux-imaging-and-printing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1627710/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
