Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: gnome-software (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-software (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1715157 Title: Ubuntu software center won't install updates. Status in gnome-software package in Ubuntu: Incomplete Bug description: The updates I'm trying to install are OS Updates and Software 3.20.5. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: gnome-software-common 3.20.5-0ubuntu0.16.04.5 ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 Date: Tue Sep 5 09:56:20 2017 Dependencies: DuplicateSignature: package:gnome-software-common:3.20.5-0ubuntu0.16.04.5 Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ... dpkg: error processing package gnome-software-common (--configure): package is in a very bad inconsistent state; you should ErrorMessage: package is in a very bad inconsistent state; you should reinstall it before attempting configuration InstallationDate: Installed on 2017-07-01 (65 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all RelatedPackageVersions: dpkg 1.18.4ubuntu1.2 apt 1.2.24 SourcePackage: gnome-software Title: package gnome-software-common 3.20.5-0ubuntu0.16.04.5 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1715157/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
