** Tags removed: need-duplicate-check -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1714648
Title: systray.py crashed with ImportError in /usr/share/hplip/base/status.py: /usr/lib/python3/dist- packages/hpmudext.cpython-36m-x86_64-linux-gnu.so: undefined symbol: hpmud_make_par_uri Status in hplip package in Ubuntu: New Bug description: Happened after Gnome 3.26 and Ubuntu 17.10 removed the bottom left systray. HPLIP Device Manager seems not to be compatible with Appindicator extension, so it can't be viewed anymore... ProblemType: Crash DistroRelease: Ubuntu 17.10 Package: hplip-data 3.17.7+repack0-3 ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5 Uname: Linux 4.12.0-11-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Sep 2 10:21:21 2017 Dependencies: gcc-7-base 7.2.0-2ubuntu1 libc6 2.24-12ubuntu1 libgcc1 1:7.2.0-2ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 EcryptfsInUse: Yes ExecutablePath: /usr/share/hplip/systray.py InstallationDate: Installed on 2017-08-16 (16 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170815) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-LaserJet-Professional-M1217nfw-MFP: hp:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T2011W5PR1a MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-systray -x ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.12.0-11-generic root=UUID=9bae1730-c2cd-49ef-91a9-1ad5fed7a14b ro quiet splash vt.handoff=7 Python3Details: /usr/bin/python3.6, Python 3.6.2, python3-minimal, 3.6.1-0ubuntu3 PythonArgs: ['/usr/bin/hp-systray', '-x'] PythonDetails: /usr/bin/python2.7, Python 2.7.13, python-minimal, 2.7.13-2 SourcePackage: hplip Title: systray.py crashed with ImportError in /usr/share/hplip/base/status.py: /usr/lib/python3/dist-packages/hpmudext.cpython-36m-x86_64-linux-gnu.so: undefined symbol: hpmud_make_par_uri UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/20/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.60 dmi.board.name: P55 Pro dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1714648/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp