Chris Barnes, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with: sudo ubuntu-bug /var/crash/_my_crash_report.crash where _my_crash_report.crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https://wiki.ubuntu.com/ErrorTracker . However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal: sudo nano /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and file the crash report via: sudo ubuntu-bug /var/crash/FILENAME.crash Where FILENAME is the actual name of the file found in the folder. However, this report is being closed since the process outlined above will deal with this issue more efficiently. Also, please do not attach your crash report manually to this report and reopen it. Thank you for your help. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: latest-bios-f.20 trusty ** Changed in: simple-scan (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1445105 Title: Simple scan is no longer working after Ubuntu Update. We h checked the scanner on another pc and found it works. We have switched the scanner off and on, Different USB Port & rebooting the computer. If i run simple-scan under sudo "sudo simp;le-scan" i get a message of "Segmentation fault (core dumped)". Status in simple-scan package in Ubuntu: Invalid Bug description: Simple scan is no longer starting. It was usable a month or two ago but it has never worked again. This is happening on more than one computer (Ubuntu,Kubuntu,Ubuntu MATE etc, 14.04 & 14.10) I tested the scanner on a different pc (Windows Works). Tried different usb ports. Switched printer / scanner off and on. (Took these steps to make sure it wasnt the printer scanner is faulty. Have tested this on different scanners and printers.) I rebooted the computer. Ran updates on the computer. I took a spare computer and installed a fresh copy of Ubuntu and Simple Scan still isnt working. I run sudo simple-scan and i get a message of : Segmentation fault (core dumped). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: simple-scan 3.14.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.7-0ubuntu8.3 Architecture: amd64 Date: Thu Apr 16 17:11:50 2015 InstallationDate: Installed on 2015-03-01 (45 days ago) InstallationMedia: Ubuntu MATE 14.10 "Utopic Unicorn" - amd64 (20141023) MachineType: Hewlett-Packard HP Compaq 6715s (GR654ET#ABU) PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=93de7327-dc27-4359-9c83-406257c371c8 ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68YTT Ver. F.20 dmi.board.name: 30C2 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 71.2D dmi.chassis.asset.tag: CNU8112YM6 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.20:bd12/01/2011:svnHewlett-Packard:pnHPCompaq6715s(GR654ET#ABU):pvrF.20:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq 6715s (GR654ET#ABU) dmi.product.version: F.20 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1445105/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
