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When you test it and it is still an issue, kindly upload the updated logs by running only once: apport-collect 1382163 and any other logs that are relevant for this particular issue. Refling against cups for what it's worth at this stage... ** Package changed: ubuntu => cups (Ubuntu) ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1382163 Title: Printer dialog paper type is not used, instead MODELrc is used Status in cups package in Ubuntu: Incomplete Bug description: I have the problem that after every Cups update (I think) my printer is cutting the top of the printout because it is using Letter instead of A4. The problem lies within that the printer settings (GUI) paper type is not used, instead the driver settings file in /usr/local/Brother/inf/brDCP7030rc is used. If I set the paper type in the file to A4 all is good, however every now and then it is set back to letter, I think after a cups update, but might be a different package. I'm on Kubuntu Trusty. Proposed solution: Printer dialog should take precedence over hidden config file. Here's a blog post on it that has about 20 page impressions a month: http://vedanova.com/ubuntu/2013/11/05/printer-cutting-top-page- brother.html To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1382163/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp