Please follow the instructions of the section "CUPS error_log" on
https://wiki.ubuntu.com/DebuggingPrintingProblems for printing the test
page.
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1460080
Title:
HP laserjet 1018 no longer works
Status in HPLIP:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
My first experience of Ubuntu was Utopic Unicorn, about 2 months ago. I
installed HPLIP, so as to use my HP Laserjet 1018 printer, and it all worked
fine. On upgrading to Ubuntu 15.04, my printer stopped working. I have tried
everything I can think of: upgrading HPLIP, removing HPLIP and installing an
alternative driver (foomatic), deleting and adding the printer, nothing works.
I have also downloaded and installed all updates to Ubuntu. I have noticed,
checking through previous bug reports, that this appears to be a recurring
problem: people's HP printers work OK until, on upgrading Ubuntu, they suddenly
stopped working. Can it be that beta versions are not being properly tested?
Having spent most of yesterday on this problem, and having being seriously
ticked off by my boss, about it, I am unwilling to spend further time on it. I
was going to include some screens shots to support my case, but I can't see how
to do this. Here are some more details:
As of now:
listed printers are: Canon ip1900 series
HP Laserjet 1018 (default) / Enabled -->
OK / Shared --> OK
Description: Hewlett-Packard HP LaserJet 1018
Location: tristram-Aspire-5570Z
Device
URI: usb://HP/LaserJet%201018?serial=LF04EKT
Make
and Model: HP LaserJet 1018 Foomatic/foo2zjs-z1 (recommended)
Printer state: Idle - Sending data to printer.
Trying to print a test page produces a little box that says: "Submitted -
Test page submitted as job (whatever)"
Noticing that, above, the driver appears to be set to Foomatic, I tried
changing it. Now it reads:
Make
and Model: HP LaserJet 1018, hpcups 3.15.4, requires proprietary plugin
I pressed the "Print Test Page" button, and got: "Submitted - Test page
submitted as job 64". As usual, nothing happens.
All this time, the printer is turned on, and connected to my laptop via USB
cable, needless to say. On viewing Document print status I have: Job: 64 /User:
tristram /Document: Test Page / Printer: Hewlett-Packard-HP-LaserJet-1018 /
Size: 1k /Time submitted: 11 minutes ago / Status (printer appears with a red
sign) : Stopped - Printer error
On viewing job attributes, I have (for instance, a screen shot would be
really useful here):
job-more-info: http://localhost:631/jobs/64 (...)
job-printer-state-message: Filter failed
job-printer-state-reasons: ['hplip.plugin-error'] (...)
job-state-reasons: job-completed-with-errors (...)
There's more info in this report, but I don't know what you need...
I hope this is enough for you people to work on. Meanwhile, I'm
seriously thinking of downgrading my Ubuntu version to what it was
before, and HPLIP also, except that I don't know for sure what the
working version was....
Thank you very much,
Tristram
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: hplip 3.15.2-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic i686
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: i386
CupsErrorLog:
E [29/May/2015:09:53:50 -0300] [cups-deviced] PID 12270 (hpfax) stopped with
status 1!
E [29/May/2015:09:54:39 -0300] [cups-deviced] PID 12722 (hpfax) stopped with
status 1!
W [29/May/2015:09:55:28 -0300] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
'Hewlett-Packard-HP-LaserJet-1018-Gray..' already exists
CurrentDesktop: Unity
Date: Fri May 29 10:00:31 2015
InstallationDate: Installed on 2015-01-15 (134 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
Lpstat:
device for Canon-iP1900-series: usb://Canon/iP1900%20series?serial=C6EDE8
device for Hewlett-Packard-HP-LaserJet-1018:
usb://HP/LaserJet%201018?serial=LF04EKT
MachineType: Acer, inc. Aspire 5570Z
Papersize: letter
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles:
Canon-iP1900-series: Canon iP1900 series Ver.3.90
Hewlett-Packard-HP-LaserJet-1018: HP LaserJet 1018 Foomatic/foo2zjs-z1
(recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic
root=UUID=cb168c94-8297-42bf-9400-5acfcb55fdb2 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to vivid on 2015-04-24 (34 days ago)
dmi.bios.date: 04/10/07
dmi.bios.vendor: Acer
dmi.bios.version: v1.3505
dmi.board.name: Prespa1
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAcer:bvrv1.3505:bd04/10/07:svnAcer,inc.:pnAspire5570Z:pvrNotApplicable:rvnAcer,Inc.:rnPrespa1:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 5570Z
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
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