*** This bug is a duplicate of bug 1311697 ***
https://bugs.launchpad.net/bugs/1311697
** Tags removed: verification-needed
** Tags added: verification-done
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https://bugs.launchpad.net/bugs/981473
Title:
HP Officejet Pro K550 fails to print in Ubuntu
Status in HP Linux Imaging and Printing:
Confirmed
Status in “hplip” package in Ubuntu:
Fix Released
Status in “hplip” source package in Trusty:
Fix Committed
Bug description:
I am having an issue with an Officejet Pro K550:
1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always
gets an inch or two down the page and then stops. Error code in HP
Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow
technical instructions if laid out clearly.
Looking forward to a response.
Update:
Also happens in 12.10 and 13.04
SRU Justification:
Please see bug 1311697.
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