Dear Arthur and Mario! For me it seems that this is a hardware issue (keyboard, keyboard driver or something).
As far I can understand Mario has Pavilion DV6 (keyboard photo is here - http://www.nix.ru/include/view-photo.html?good_id=118704&pid=2253). According to photo of the keyboard Fn+Delete combination is an undocummented combination. May be keyboard driver identifies keyboard hardware layout wrong. Could you, guys please install 'x11-utils' package (with 'sudo apt-get install x11-utils') and run 'xev' program? This program collects all graphics server input events (keyboard, touchpad, mouse and other buttons). Please do the following steps: 1. Open gnome-terminal 2. Send command 'xev -event keyboard' 3. Press PrintScreen button on keyboard. Copy 'xev' output below KeyRelease somewhere (text editor or launchpad comment). 4. Clear gnome-terminal from which 'xev' was started (Terminal - Reset and clear or <Alt>,<t>,<l>). 5. Press Fn+Del button on keyboard. Copy 'xev' output below KeyRelease somewhere (text editor or launchpad comment). I have Asus UX32a laptop (keyboard photo is here http://www.nix.ru/include/view-photo.html?good_id=148803&pid=2253). I can make a screenshot only with <PrintScreen> key on any session of Ubuntu 14.04 and 12.04. For <PrintScreen> button 'xev' produces the following output: KeyRelease event, serial 44, synthetic NO, window 0x3e00001, root 0x9d, subw 0x0, time 2797480, (-339,166), root:(448,218), state 0x0, keycode 107 (keysym 0xff61, Print), same_screen YES, XLookupString gives 0 bytes: XFilterEvent returns: False On my laptop <Fn+Del> means <Insert> (see keyboard photo), so it does not work as <PrintScreen>, 'xev' reports the following: KeyRelease event, serial 44, synthetic NO, window 0x3e00001, root 0x9d, subw 0x0, time 2894533, (-324,567), root:(463,619), state 0x0, keycode 118 (keysym 0xff63, Insert), same_screen YES, XLookupString gives 0 bytes: XFilterEvent returns: False -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to unity-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1282649 Title: Unable to make screenshot with <PrintScreen> key in Unity session in Trusty Status in “unity-settings-daemon” package in Ubuntu: Fix Released Bug description: In Trusty with all installed updates it is not possible to make ScreenShot with <Print Screen> keyboard button. The sound /usr/share/sounds/ubuntu/stereo/dialog-error.ogg is played and desired screenshot is not saved in ~/Pictures. Tested in guest and normal sessions. Please fix this bug. Do not forget about <Alt+PrintScreen>, <Ctrl+PrintScreen> and <Ctrl+Shift+PrintScreen>. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: unity 7.1.2+14.04.20140218.1-0ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3 Uname: Linux 3.13.0-11-generic i686 .tmp.unity.support.test.0: ApportVersion: 2.13.2-0ubuntu5 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Thu Feb 20 19:40:24 2014 DistUpgraded: 2013-11-19 13:23:13,179 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu GraphicsCard: NVIDIA Corporation GF108M [GeForce GT 425M] [10de:0df0] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Sony Corporation Device [104d:907a] InstallationDate: Installed on 2013-10-20 (123 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1) MachineType: Sony Corporation VPCF13Z1R ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=1d9289fd-0252-4f52-9d1e-fe6baf51083a ro quiet splash vt.handoff=7 SourcePackage: unity UpgradeStatus: Upgraded to trusty on 2013-11-19 (93 days ago) dmi.bios.date: 10/20/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: R0190Y9 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y9:bd10/20/2010:svnSonyCorporation:pnVPCF13Z1R:pvrC607OEHZ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: VPCF13Z1R dmi.product.version: C607OEHZ dmi.sys.vendor: Sony Corporation version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1 version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Thu Feb 20 19:32:11 2014 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) Failed to load module "nvidia" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.0-1ubuntu6 xserver.video_driver: nouveau To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity-settings-daemon/+bug/1282649/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

