Public bug reported:

Attempts to print from Firefox from various pages does not work.

After selecting print, and following the prompts normally.  Choosing
printer, etc.  Goes normally.

The page appears to print and the dialogs go away.  The document goes
into the printer queue and sits there.  Document never prints.

There is a message in the printer's queue indicating that there is no
connection, but going through the debugging steps all information
indicates that the printer is present and 'idle'.

This seems to be a recent development.  I can't connect the change to a
particular update or date.

Description:    Ubuntu 12.04.4 LTS
Release:        12.04


cups:
  Installed: 1.5.3-0ubuntu8.2
  Candidate: 1.5.3-0ubuntu8.2
  Version table:
 *** 1.5.3-0ubuntu8.2 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 
Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main i386 
Packages
        100 /var/lib/dpkg/status
     1.5.2-9ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu8.2
ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
Uname: Linux 3.5.0-48-generic i686
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
Date: Thu Apr 24 22:47:45 2014
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
Lpstat:
 device for EPSON-Artisan-730: 
dnssd://EPSON%20Artisan%20730._pdl-datastream._tcp.local/
 device for PDF: cups-pdf:/
MachineType: Hewlett-Packard Presario CQ62 Notebook PC
MarkForUpload: True
Papersize: letter
PpdFiles:
 PDF: Generic CUPS-PDF Printer
 EPSON-Artisan-730: Epson Artisan 730 Series - epson-inkjet-printer 
1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-48-generic 
root=UUID=54b6172c-22e0-4755-8b16-f4db83cc7a3d ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1444
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 69.17
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.09:bd05/28/2010:svnHewlett-Packard:pnPresarioCQ62NotebookPC:pvr0492100000242810000620000:rvnHewlett-Packard:rn1444:rvr69.17:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario CQ62 Notebook PC
dmi.product.version: 0492100000242810000620000
dmi.sys.vendor: Hewlett-Packard

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1312518

Title:
  Printing from Firefox - Document moves to Queue, but is stopped, does
  not print

Status in “cups” package in Ubuntu:
  New

Bug description:
  Attempts to print from Firefox from various pages does not work.

  After selecting print, and following the prompts normally.  Choosing
  printer, etc.  Goes normally.

  The page appears to print and the dialogs go away.  The document goes
  into the printer queue and sits there.  Document never prints.

  There is a message in the printer's queue indicating that there is no
  connection, but going through the debugging steps all information
  indicates that the printer is present and 'idle'.

  This seems to be a recent development.  I can't connect the change to
  a particular update or date.

  Description:  Ubuntu 12.04.4 LTS
  Release:      12.04


  cups:
    Installed: 1.5.3-0ubuntu8.2
    Candidate: 1.5.3-0ubuntu8.2
    Version table:
   *** 1.5.3-0ubuntu8.2 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 
Packages
          500 http://security.ubuntu.com/ubuntu/ precise-security/main i386 
Packages
          100 /var/lib/dpkg/status
       1.5.2-9ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.2
  ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
  Uname: Linux 3.5.0-48-generic i686
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  Date: Thu Apr 24 22:47:45 2014
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
  Lpstat:
   device for EPSON-Artisan-730: 
dnssd://EPSON%20Artisan%20730._pdl-datastream._tcp.local/
   device for PDF: cups-pdf:/
  MachineType: Hewlett-Packard Presario CQ62 Notebook PC
  MarkForUpload: True
  Papersize: letter
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   EPSON-Artisan-730: Epson Artisan 730 Series - epson-inkjet-printer 
1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-48-generic 
root=UUID=54b6172c-22e0-4755-8b16-f4db83cc7a3d ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/28/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.09
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1444
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 69.17
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.09:bd05/28/2010:svnHewlett-Packard:pnPresarioCQ62NotebookPC:pvr0492100000242810000620000:rvnHewlett-Packard:rn1444:rvr69.17:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario CQ62 Notebook PC
  dmi.product.version: 0492100000242810000620000
  dmi.sys.vendor: Hewlett-Packard

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