Rob Parker, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. In Trusty with the supported Ubuntu repository LibreOffice (not a PPA) please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1277128 Title: LibreOffice crashes when trying to open template for editing from Template Manager Status in LibreOffice Productivity Suite: Fix Released Status in “libreoffice” package in Ubuntu: Invalid Bug description: I'm running Ubuntu 12.04 LTS (Precise Pangolin) amd64 _with_ the ppa:libreoffice/ppa repository/PPA enabled, and this issue is with the current packages (showing as 4.2.0.4 within LibreOffice and 1:4.2.0~rc4-0ubuntu1~precise4 as the package versions). When I have a template in the Template Manager, clicking the Edit button should open it up for editing and close the Template Manager. Instead the template opens behind the template manager, but then LibreOffice hangs or crashes. I've had this issue both with a Writer (.ott file) template which I created myself, and with the Impress templates which are provided by default. I've tried moving ~/.config/libreoffice such that LibreOffice can start with fresh user data, but this did not stop the problem occurring. Unfortunately starting LO in a terminal, with commands such as 'lowriter', 'libreoffice' or 'soffice', does not seem to produce any output I can paste here. UPDATE: See my comment #2, where I note the problem also appears to effect the version of LibreOffice in the current 14.04 (trusty), as of the 08-Feb-2014 07:49 daily build. UPDATE 2: As noted in my comments #3 and #4 I found this issue also effects LO on Windows, so went to report the bug upstream, only to find an existing report there, which I have now linked. That report seems to suggest the upcoming 4.2.1 release of LO should have fixed the issue. To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1277128/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
