On 07/19/2013 02:11 PM, Till Kamppeter wrote: > Can you please follow the instructions of the sections "Capturing print job > data", "CUPS error_log", and "USB printer does not print or prints garbage" on > https://wiki.ubuntu.com/DebuggingPrintingProblems. Attach all resulting > files one by one, do not pack them together and do not compress them. >
peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lsmod | grep usb usblp 18307 0 snd_usb_audio 122982 1 snd_usbmidi_lib 29476 1 snd_usb_audio snd_hwdep 17764 2 snd_usb_audio,snd_hda_codec snd_pcm 97275 7 snd_ca0106,snd_usb_audio,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_rawmidi 30748 3 snd_ca0106,snd_usbmidi_lib,snd_seq_midi snd 79041 32 snd_ca0106,snd_usb_audio,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_usbmidi_lib,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device usbhid 47238 0 hid 99636 1 usbhid usb_storage 49198 1 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ tail -f /var/log/syslog Jul 20 13:09:36 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:37 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:37 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:39 peterandcrazybear-X58A-UD7 kernel: [26393.994171] Unknown OutputIN= OUT=virbr0 SRC=192.168.122.1 DST=192.168.122.255 LEN=151 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=17500 DPT=17500 LEN=131 Jul 20 13:09:42 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 630 messages from pid 5877 due to rate-limiting Jul 20 13:09:42 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:43 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:43 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:48 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 626 messages from pid 5877 due to rate-limiting Jul 20 13:09:48 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:49 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:49 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:54 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 628 messages from pid 5877 due to rate-limiting Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:54 pulseaudio[5877]: last message repeated 107 times Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [pulseaudio] sap.c: sendmsg() failed: Operation not permitted Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:55 pulseaudio[5877]: last message repeated 90 times Jul 20 13:09:55 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:10:00 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 630 messages from pid 5877 due to rate-limiting Jul 20 13:10:00 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted ^C peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ ….............[cut here]....................... 5877 due to rate-limiting Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:02:24 pulseaudio[5877]: last message repeated 103 times Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [pulseaudio] sap.c: sendmsg() failed: Operation not permitted Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:02:25 pulseaudio[5877]: last message repeated 94 times Jul 20 13:02:25 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting ^C peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 1b1c:1a95 Corsair Bus 001 Device 006: ID 04a9:1730 Canon, Inc. Bus 003 Device 002: ID 1b1c:1b02 Corsair Bus 004 Device 002: ID e0ff:0002 Bus 009 Device 002: ID 046d:0821 Logitech, Inc. HD Webcam C910 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Jul 20 05:49 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Jul 20 05:49 /dev/bus/usb/001/002 crw-rw-r--+ 1 root lp 189, 5 Jul 20 13:01 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 Jul 20 05:49 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 Jul 20 05:49 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 257 Jul 20 05:49 /dev/bus/usb/003/002 crw-rw-r-- 1 root root 189, 384 Jul 20 05:49 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 385 Jul 20 05:49 /dev/bus/usb/004/002 crw-rw-r-- 1 root root 189, 512 Jul 20 05:49 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 640 Jul 20 05:49 /dev/bus/usb/006/001 crw-rw-r-- 1 root root 189, 768 Jul 20 05:49 /dev/bus/usb/007/001 crw-rw-r-- 1 root root 189, 896 Jul 20 05:49 /dev/bus/usb/008/001 crw-rw-r-- 1 root root 189, 1024 Jul 20 05:49 /dev/bus/usb/009/001 crw-rw-r-- 1 root root 189, 1025 Jul 20 05:49 /dev/bus/usb/009/002 crw-rw-r-- 1 root root 189, 1152 Jul 20 05:49 /dev/bus/usb/010/001 crw-rw---- 1 root lp 180, 0 Jul 20 13:01 /dev/usb/lp0 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for peter-and-crazybear: GET_DEVICE_ID string: MFG:Canon;CMD:BJL,BJRaster3,BSCCe,PLI;SOJ:TXT01;MDL:MP540 series;CLS:PRINTER;DES:Canon MP540 series;VER:1.040;STA:10;HRI:EU;MSI:DAT,E2,HASF;PDR:4; peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lpinfo -v direct cnijusb:/dev/usb/lp0 network http network https network ipp network ipps network ipp14 network lpd network socket file cups-pdf:/ direct hpfax direct hp direct usb://Canon/MP540%20series?serial=02280B&interface=1 network beh direct scsi network smb peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cancel -a peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cupsctl LogDebugHistory=999999 cupsctl: Success peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo ls -1 /var/spool/cups [sudo] password for peter-and-crazybear: tmp peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo cp /var/spool/cups/d... ~/printout cp: cannot stat `/var/spool/cups/d...': No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo chmod 777 ~/printout chmod: cannot access `/home/peter-and-crazybear/printout': No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo -s root@peterandcrazybear-X58A-UD7:~# cat file > /dev/lp0 root@peterandcrazybear-X58A-UD7:~# cat file > /dev/usb/lp0 root@peterandcrazybear-X58A-UD7:~# cat file > /dev/usb/lp1 root@peterandcrazybear-X58A-UD7:~# exit exit peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cancel -a peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lpadmin -p <queue> -o usb-unidir-default=true bash: queue: No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ # sorry, all the later 'tests' I couldn't run, I don't know what the name or file or address of my print queue is. Many of the other 'test' gave no response...or seemed to me not to apply. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1194767 Title: printer recognized, scans, but DOESN'T PRINT! HELP! PLEASE! Status in “cups” package in Ubuntu: Invalid Bug description: I have a Canon Pixma MP540 printer. OK, not the best or most modern, but it did work [after MUCH work!!!!! - hours of] in Ubuntu 11.04. Since I've upgraded to 12.04.2 [a few months ago] I have been UNABLE to find a fix. I see many suggested on the internet, but they either are for other Cannon models, too complex for me to figure out what is being suggested, or don't work. it is a real pain to have to reboot to Windoz to print something! Any pointers on how to solve this problem or new updates on Ubuntu's end would be most appreciated. The printer is recognized and scans fine....but every print job just winds up in the print que forever. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1194767/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
